Gerber Collision & Glass - Smyrna

Likely to Recommend - 0.5/5.0 -

Definitely not recommend

Repair Quality - 1.0/5.0 -

Car was not properly reassembled. Parts were not secured to vehicle. Had to leave it with them for a couple of days to order new parts. One part was still not secured properly and they would not fix. Manager said the vehicle was not properly assembled from factory. Felt disrespected. I would NEVER use or recommend them. Very dissatisfied!!!

Customer Service - 1.0/5.0 -

Not satisfied

Likely to Recommend - 5.0/5.0 -

Without hesitation.

Repair Quality - 5.0/5.0 -

Outstanding work and service.

Customer Service - 5.0/5.0 -

Very prompt, courteous and went the extra mile.

My Experience - 5.0/5.0 -

The best experience I’ve had with a body shop repair!! Polite, efficient and the work is flawless. Thank you so much!! ☺️

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We are completely satisfied with the repairs made. Quick and seamless, looks like it came off the show room floor.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes the work stands behind their name

Repair Quality - 5.0/5.0 -

Beautiful work

Customer Service - 5.0/5.0 -

The upmost best car service I had to deal with in a long time!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The work was done well and I appreciate the professional way they operate.

Likely to Recommend - 5.0/5.0 -

I thought they went above and beyond to make my truck look good.

Repair Quality - 5.0/5.0 -

Everything looks great really like all the repairs done to my truck.

Customer Service - 5.0/5.0 -

Scott was very good with keeping me up to date on my repairs.

My Experience - 5.0/5.0 -

Thank you guys for always being friendly, communicative, and doing an awesome job. Hope to not see you soon. 🤣

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Elizabeth was great from start to finish. She could not have been nicer.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience and everything went smoothly and fast

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

From the moment I walked in the door, I was treated with very nice and knowledgeable people. I saw them treat everyone that came through the door treated the same way. My car was fixed perfectly and in a timely fashion. Thank you!

Likely to Recommend - 5.0/5.0 -

Great shop

Repair Quality - 5.0/5.0 -

I have used Gerber multiple times and have always been very pleased with there work.

Customer Service - 5.0/5.0 -

Everyone was very courteous and answered all the questions that I had.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Elizabeth was very helpful from the beginning to the end of my car being repaired.She answered every question I had when I called her almost everyday about 2 times a day .Very sweet person.To the workers in the back who work on my damaged car and repaired it back like nothing ever happened to it good work to them..Thanks again to Gerber. Collision Repair and Glass for y’all awesome work and I will refer y'all company to other people I’m very satisfied Thanks again..

Likely to Recommend - 5.0/5.0 -

I will be recommending Gerber Collision Repair &Glass to anyone that needs service repairto their cars or trucks

Repair Quality - 5.0/5.0 -

Job will done on my car

Customer Service - 5.0/5.0 -

Elizabeth was very helpful from the beginning to the end of my car repair. Every time I would call the repair center if Elizabeth wasn’t in to answer my question, someone else would answer the phone. It was a guy can’t remember his name but he was very helpful. Also, customer service very very good..

My Experience - 5.0/5.0 -

Excellent service and very professional!! would highly recommend them to anyone!

Likely to Recommend - 5.0/5.0 -

Absolutely would recommend!

Repair Quality - 5.0/5.0 -

Extremely courteous and professional!

Customer Service - 5.0/5.0 -

Extremely satisfied with the work and appearance of my vehicle. Would recommend to anyone.

My Experience - 5.0/5.0 -

elizabeth is the BEST!!!!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean