Gerber Collision & Glass - Spokane Valley

4.9 (3,707reviews)
97%
3106 N Argonne Rd,  Spokane Valley,  WA  99212

Gerber Collision & Glass - Spokane Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,707)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the friendly, professional, and caring staff who made a stressful experience easy and stress-free. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new. Regular updates via calls and texts were widely appreciated, keeping customers informed throughout the process. A few customers noted areas for improvement, including more accurate automated text notifications, better inspection of completed work before delivery, and clearer communication when delays occurred - all observations drawn directly from customer feedback.
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"Please see my previous comment, but in a nutshell, it was perfect! Paint match was perfect, panels were perfect, and the car drives perfectly, just as if it never ..." Read more
"... like new again! I am absolutely delighted with their superior craftsmanship and attention to detail." Read more
"The repair is perfect! On top of that they cleaned my car inside and out!"
"The quality of work is exceptional. When picked up it looked like new. Pretty good for an 16 year old car. Thanks Gerber, ..." Read more
"The absolute best service 2010 Went above quality service and had our vehicle repairs done incredibly fast. ..." Read more
"The team at Gerber was amazing, finished a week early and out did my expectations. 1010 —Highly wrecked-amended!!! lol"
"... their responsibility but took care of it anyway. Repairs were done so quickly that I canceled my car rental. I am a forever a loyal customer. Thank you for your ..." Read more
"Repairs were completed days ahead of schedule!"
"... the vehicle off, I showed up, they evaluated it and had it buffed out for me in no time saving me from having to acquire a rental vehicle!" Read more
"... perfectly -it doesnt look I was as in an accident. Also, I needed the job moved up as I was leaving town and they had it ready over a week earlier. I was very satisfied." Read more
"... conversation to my last interaction at vehicle pick up, I knew what to expect, what a next step was and who to contact for questions. This experience was wonderfully easy ..." Read more
"... handled from there, and the TuesdayThursday calls. I loved being in the loop throughout. And let's not forget how amazing the work itself ..." Read more
"The communication was incredible and I felt so taken care of through the whole process!"
"... accident never happened. Quality workmanship. Plus they kept me posted on progress daily so I never had to call and ask them." Read more
"... car very well, and it is running smoothly. Their communication was excellent, and they clearly explained everything they found during the repair process, including a ..." Read more

My Experience

Quality looked great. Car was very clean at pickup and was done earlier than promised. Office staff (Tina) and Adjuster (Cody) were outstanding!

My Experience

Quick, efficient, professional and kind service and my car looks amazing!

Likely to Recommend

Repair Quality

Went above and beyond and my car looks great

Customer Service

Returned Clean

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If I could rate them an 11, I'd rate them a 12. Responsive, proactive, professional. Turned my frown upside down.

Returned Clean

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Got the car in and out super fast with no issues. Very nice staff as well!

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My Experience

Gerber has been very professional and super easy to work with the few times I have worked with them. Always upfront and honest with timelines and Gerber is wonderful with their communications. Always a pleasure with work and I always use Gerber for my repairs for body damage! Thank you for all you guys do!

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Repair Quality

Thanks always quick prompt service and great communication!

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My Experience

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Repair Quality

Everyone at Gerber was so kind and very helpful!

Customer Service

Returned Clean

My Experience

Everyone is so helpful at Gerber! They helped get my car fixed timely and helped me avoid having to get a rental car.

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Repair Quality

They were great to work with!

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My Experience

A very friendly staff and super efficient.

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Excellent service!

Returned Clean

My Experience

10/10 customer service and amazing experience overall.

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Customer Service

The best customer service from a shop I have ever experienced. They even found an issue unrelated to my claim, got it fixed, and explained the problem immediately. Cody was amazing and he deserves both sides of his pillow cold at night, his coffee order perfect every time, and his haircuts always exactly what he wants. Give that man a raise.

Returned Clean

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Amazing

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Returned Clean

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My Experience

I would highly recommend this repair shop. Tina and Cody were great!!!

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Repair Quality

Need some work on my truck done, next. Will be bringing back to the shop. Cody and Tina were awesome to work with.

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Repair Quality

Great experience

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My Experience

Everyone was very helpful and the the job on the car was great!

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Customer Service

Customer service was excellent!