Gerber Collision & Glass - Spring Hill (Tn)

4.8 (1,297reviews)
95%
3787 Old Port Royal Rd N,  Spring Hill,  TN  37174

In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Spring Hill offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,297)

Likely to Recommend

Repair Quality

Amazing work and great people!

Customer Service

Returned Clean

Likely to Recommend

Depends on how the issue is resolved.

Repair Quality

They were very friendly and helpful. However, the hood looks terrible. It appears that dust and dirt blew onto it while it was wet.

Customer Service

Returned Clean

My Experience

My car looks beautiful! You all were fantastic with keeping the lines of communication open and consistently updating me on the status of my car.

Likely to Recommend

They were awesome

Repair Quality

My car looks beautiful

Customer Service

They kept me in the loop all the way through the process.

My Experience

The back bumper has a place that connects underneath the very back and it is separated , Please call me to set a time to bring it in to be checked . Thank you Judy Corron 740-407-6705

Likely to Recommend

Repair Quality

Very pleased with the repair on my car it looks great.Brandon and Linsey are very kind and helpful.

Customer Service

Returned Clean

My Experience

While it took almost 2 months to fix (no fault of Gerber) they kept me well informed of status of backordered parts. The car looks beautiful, runs great. Really appreciative of the clean car, both inside and out. I would use Gerber again. Hopefully not too soon though

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy to work with. Sent me emails about the progress of the repairs. Good people to work with

Likely to Recommend

Repair Quality

Good work. Good experience

Customer Service

Returned Clean

My Experience

The whole experience was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had the BEST experience with Gerber! The whole staff was amazing! Super satisfied with the costumer care that was given by George! Super quick and consistent with updates! 10/10 experience !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

easy yes

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

The work performed and the communication with me were both excellent. I will use Gerber Collision and Glass again if it is ever necessary.

Likely to Recommend

Repair Quality

The quality of work and the communication with me were both excellent.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice people!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The collision center was exceptional

Customer Service

Returned Clean

My Experience

Very professional. Liked the way they kept us updated with the repair. They liked our dog! 😊

Likely to Recommend

Repair Quality

Went above and beyond

Customer Service

kept me informed of repair progress

Returned Clean

Likely to Recommend

Repair Quality

The repairs to my vehicle was excellence, but the service was terrible!

Customer Service

I'm not sure what happened, but they left me without a vehicle. The Spring Hill location said the Donelson location allowed my vehicle to stay in their shop too long before realizing they would not be able to repair it before sending it to them. The rental expired and I had no way to work. My son, daughter-in-law, brother and sister-in-law had to rearrange their schedule in order for me to get to work, 30 miles from my house.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great team and work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerber handled everything so well and I’m so grateful they were where our car was taken. Returning our vehicle to a safe condition was their number one priority. This is a hard environment with supply chain challenges and staffing and they’ve handled everything so well. Thank you for your great customer service.

Likely to Recommend

Repair Quality

They were Wonderful to work withb

Customer Service

Returned Clean