Gerber Collision & Glass - St. Augustine/St. Rd 16
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - St Augustine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jessie was great to work with. She kept me informed of progress regularly. She was helpful in answering all questions. Very professional. Very personable. An asset to you company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone I interacted with was courteous, professional, and knowledgeable. My only issue was getting my car a week later then proposed
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They do good work as usual. Just waiting on a bumper clip to be shipped in and the job completed.
Customer Service - 5.0/5.0 -
Jess is the greatest!
Returned Clean
My Experience - 0.0/5.0 -
Not yet my driver's side windows only goes down halfway and yall didn't except cash and I almost was unable to make payment for the car
Likely to Recommend - 1.5/5.0 -
Took them forever to get the parts and get the work done
Repair Quality - 3.0/5.0 -
There are things not fixed correctly my windows will not go down all the way
Customer Service - 4.0/5.0 -
Nice but not very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car came out perfectly fixed like nothing happened. A couple of mishaps like a crooked hood & missing a pin rod for the hoods holder, but everyone is human we mess up sometimes. Just let them know what's wrong & they'll get it fixed right away from my experience so far with them as a first customer. So I'll give them a 10.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Car came out perfectly fixed, just a couple of mishaps crooked hood and missing pin rod for the hoods holder. But, overall they fixed it within a minute or 2. Customer service top notch & honesty. Very much, will come to same place if anything happens in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber has always done well for me. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend Gerber.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and customer service. Really nice job on repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Gerber on Hwy 16 is St. Augustine is absolutely amazing. Excellent service, quick turn around, really helpful, and excellent communication. I am really pleased with their service.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent communication throughout the process Very professional and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my twenty two tacoma today.With the new door on. I need to bring it back tomorrow.I have a lot of airr coming in the seal.In the front of the door. I can see daylight from the inside of the truck. I can slide a dollar bill from the inside to the outside without opening my door.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything went great. Car paint totally matched. Happy with the work that was done.