Gerber Collision & Glass - Statesville
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Statesville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 1.8/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The lady at the front decks is wonderful and amazing at her job. There were no need to ask questions because she explained and went over everything little thing
Customer Service - 5.0/5.0 -
She is the best and amazing to work with
Returned Clean
My Experience - 0.0/5.0 -
After three weeks of repairs the car has to go back for mistakes the body services mechanic messed up . Will let you know when he fixes it.
My Experience - 5.0/5.0 -
Thank you, for a job very well done.
Likely to Recommend - 5.0/5.0 -
Everyone should use Gerber for their repairs
Repair Quality - 5.0/5.0 -
Y’all did a fine job
Customer Service - 5.0/5.0 -
They did a fine job, too.
My Experience - 5.0/5.0 -
The only thing is the body shop put in wrong head light and wrong bulbs everything else was great thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The front left light casing had a small crack on the top, but other then that there were no issues.
Customer Service - 4.5/5.0 -
Was a little reluctant to be my go to person and wanted me to contact my insurance for information when they had a contract that if there at Gerber, Gerber would be my point of contact. However, we did get it resolved.
My Experience - 5.0/5.0 -
Great work..I am completely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, Gerber was great! I appreciate being kept up to date on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Laura is Great- responsive, knowledgeable,.. professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laura is Great....
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and the damage was repaired quickly and efficiently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love a trusted reliable business near my home. Staff new just the approach to a solution for my auto. Thank you Gerber collision.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10 out of 10 I was very satisfied with the work. Everything came out perfect and it was pretty quick and the customer service was absolute. I recommend.
My Experience - 5.0/5.0 -
Thank you all for getting my car back to me and early than initially thought! It looks so good!! The communication was excellent as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I thought I was special for how well I was treated and how well they did with my car. Turns out this is how they do business without fail. I've already recommended you. And can't stop talking about the experience. Others in the community agreed that this level of service has been your business model. It's incredible to know you found a team that cares every single day! Nothing less than extraordinary.
Repair Quality - 5.0/5.0 -
I bought the first new car of my life at 52. Before I even made the 1st payment and the 2nd time I drove the car I got hit. It took the insurance company over a month to allow me to get my car into the shop. When I finally got the go ahead to reach out to Gerber I was given a bring it in date of 2 weeks out. I explained how sad I was and Gerber got me the next day for a quote. The entire process was new to me. The ladies up front were absolutely the best explaining the process and keeping me updated every step of the way. My gut wanted to have it repaired by the dealership but that wasn't an option unless I wanted to possibly pay additional money out of pocket. My nerves were shot since getting my car hit. And I had to trust the process. But if it wasn't for the ladies up front I would have went to the dealership because again I had no idea how amazingly well both I and my car would be treated. 10 out of 10. My car really does look like day I drove it off the car lot and my mind is blown. In a world where you are asked to tip at a drive through and your order is still completed wrong, Gerber took a complex project and a lady who didn't understand what was happening and executed flawlessly. Sending love to everyone there that made me whole again.
Customer Service - 5.0/5.0 -
Showed empathy, knowledgeable, fast, didn't miss a beat. 10 out of 10 all the way. You don't experience this level of care much anymore and I'm very grateful.