Gerber Collision & Glass - St._Augustine/Dobbs Rd.

4.9 (3,734reviews)
98%
1700 Dobbs Rd,  St Augustine,  FL  32084

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - St Augustine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,734)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and excellent repair workmanship, with many noting their vehicles looked brand new upon return. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. A few customers noted occasional delays due to parts availability, and isolated quality concerns were mentioned, but these represent a small minority of feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Excellent work. I will not use any other repair shop. Ive used 2 others here in St Augustine and it was ..." Read more
"... dignity. All went above and beyond my expectations. The quickness and accuracy of repairing my vehicle was something Ive never experienced when going to ..." Read more
"... process, we were kept informed from start to finish. The professionalism and workmanship of the entire Gerber Team is something they should be proud of. GREAT JOB, ..." Read more
"... impeccable! Professional staff, courteous, and friendly. My car looks brand new! Excellent workmanship and done in such a timely manner!!!" Read more
"Customer service was excellent. Very professional shop, paint match was outstanding."
"It was ready before the due date!"
"... texts about the progress. The paint matches well and it was complete ahead of schedule." Read more
"This is the quickest and most pain-free collision repair I have ever had done. Fast, efficient, even had Enterprise ..." Read more
"My car was finished earlier than expected, which was such a treat. It's nice to know that some shops value both their ..." Read more
"... the following Monday. I was happy about this, since I see it as a an indication that the staff at st augustine care about doing a good job." Read more
"Each step was communicated to me and the other party involved the entire way. I was assured that they ..." Read more
"Over-communicating the entire time! Which was great."
"... damage, to the completion of the repair process, we were kept informed from start to finish. The professionalism and workmanship of the entire ..." Read more
"Their update system was far out! It kept me calm knowing they had taken care of my car."

My Experience

Gerber on Dobbs Rd in St Augustine did an excellent job on my car that was T-boned and damaged front & back doors on passenger side. They matched the paint perfectly & looks like it did before the accident. JW & Chad were awesome & took good care of me through all of the repairs! I’m very grateful

My Experience

I couldn’t be more grateful to the team at Gerber on Dobbs Road. Russ was in charge of the car repairs and he was kind and patient. I’ve had horrible experiences with car dealerships and auto repair shops in the past, but Russ took the time to walk me through what, why, and how each part was being repaired. For the first time ever I knew I could trust that I wasn’t being taken advantage of and that my car was in safe hands. The man on the front desk - I think his name was James - was incredibly welcoming, kind, and calming. He made the paperwork simple and stress-free. I was kept updated on the repairs throughout the process, and in the end it took less time and less money than their initial quote - which is amazing. I can’t thank the team at Gerber on Dobbs Road enough, and I can’t recommend an auto repair shop more.

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very good service

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Returned Clean

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Good and professional job.

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good

Returned Clean

My Experience

Needing car damage repair can be a frustrating experience. But at Gerber it is easy and efficient. Everyone was helpful and pleasant. I was kept informed and the repair was finished early. Thank you.

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Russ and JW are fantastic. Great communication. Flexible Nd pleasant. Very impressed

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I couldn’t have asked for better service. It all went so well. I’m grateful.

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It was so easy dealing with Gerber Auto; they kept me informed. I recommend you use them if the need arises.

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Returned Clean

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Great job! Very timely manner! Highly recommend.

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The whole experience was quite pleasant. The office runs so smoothly and everybody is just so attentive to their jobs and people that they’re serving.

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Returned Clean

My Experience

Chad made the process smooth & easy!