Gerber Collision & Glass - St._Augustine/Dobbs Rd.

4.9 (3,738reviews)
97%
1700 Dobbs Rd,  St Augustine,  FL  32084

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - St Augustine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,738)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciated the frequent updates. Everyone at Gerber is friendly, knowlegeable and helpful.

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Repair Quality

Customer Service

My Experience

This business resolved a rear hatch alignment problem that another body shop was unable to repair. Chad was friendly and helpful. No complaints whatsoever. Job well done.

Likely to Recommend

Repair Quality

The shop fixed the alignment issue with the rear hatch on my Toyots Sequoia. Another shop try to fix it twice without success.

Customer Service

Returned Clean

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Customer Service

Likely to Recommend

Repair Quality

Chad and your crew have been amazing to work with! Thank you so much for all your hard work to make my car look amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awful experience (Dobbs Rd branch, St. Augustine, FL, which was on the recommended list of my auto insurance co)!! Lack of accuracy in the recording of all damages to the car from the start🤷‍♀️ - which caused a lot of delay in the completion of the repairs - a communication issue or training issue that needs to be resolved asap! Too many mistakes - due to incomplete work mostly. I patiently kept going back, at least three/four times mostly for items that were incomplete/left out of the repairs initially, including for them to put back the alerts/reprogram the side mirrors to alert the driver of other cars on your blindside, etc and then there were also some faulty items ordered (twice). Go figure!?🤷‍♀️ In the end, I was just hoping that the car will at least be left in the (excellent) condition it was before the wreck, for such minor repairs. I acknowledge the politeness of the staff (which didn't prevent the repetitive errors) but I just have to be honest for the benefit of the next customer.

Customer Service

My Experience

Efficient team. Amy kept me posted on repair schedule. Excellent match on paint job. Kudos to those who work in the trenches. Thank you all

Likely to Recommend

Definitely

Repair Quality

Fast, efficient. Car looks like new. Amy friendly & helpful letting me know what repair step I was on. Highly recommended

Customer Service

Once again Amy & JW excellent

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Repair Quality

Great service, speedy and personable.

Customer Service

Returned Clean

My Experience

Everyone was great. Good service and communicated well.

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Repair Quality

The work on the truck was great, looks like new, but we are having issues withopening the front passenger door. They are looking it this coming Monday.

Customer Service

Very professional and all knew what they were doing and did.

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Repair Quality

Customer Service

I think you guys did a great job and a timely fashion

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you

Customer Service

Returned Clean

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Customer Service

My Experience

Totally professional. I would recommend you to all my friends. Thanks guys you all were awesome. Mickey and Eira

Likely to Recommend

Repair Quality

Outstanding

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

All aspects of the check in, repair and final delivery were easy and stress free. Great job from the entire team. Thank you Tom and Aisha

My Experience

Best service I have ever received!

Likely to Recommend

Repair Quality

Employees were very professional and the work was excellent.

Customer Service