Gerber Collision & Glass - Summerville
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Summerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
I was very disappointed in the communication the whole time my car was in your shop never got any updates or to get anyone to answer on the phone when I called !!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I drop my vehicle on a Wednesday and no one called me until I show up the next Wednesday to the front desk. The guy who received my vehicle had a terrible attitude to the point and I feel like I didn’t want to leave my vehicle there. When I stop by the office a week later to ask for an update on my car the same guy was there and He though I was so dumb that he was telling me that they were working on it for the three things that I drop off the vehicle for. If it wasn’t for a very nice lady that told me that somebody will call me later to talk to me about an update I will not know what to do that day. I was ready to take my vehicle and put my business somewhere else. No one ended up calling me until I call again in a very nice man call Matt Was nice enough to help me to get my car back. I really like Matt I think he did a great customer service the other two people that I interact with horrible customer service I will never bring my car there unless Matt is the new manager if you want details I’ll be glad to talk to anybody over the phone about my experience.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I truly appreciated the constant communication on the progress of my vehicle. Everything was fixed back to new condition. When I picked up my vehicle, it was perfectly detailed. Better than when I bought it new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff & very quick with getting my car fixed & also kept me up to date along the way
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Body is great but motor is not. Car is studdering and jumping while driving it !!!
My Experience - 0.0/5.0 -
I was told I would get an update about my car within 24 hours of dropping it off but didn’t hear back for 2 weeks. Every time I would call for an update I would get no answer and there are still parts not fixed on my car.