Gerber Collision & Glass - Tampa/Adamo Dr.
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Tampa/Adamo Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
The ladies couldn't have been nicer
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer did an outstanding job facilitating my service. Her customer care exceeded my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jennifer did a great job!
My Experience - 5.0/5.0 -
Appreciate the great communication through email an customer service from the front endOrsed. They were very personable and informative, keep up the great work in training Staff. I may send my resume.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
FIRST, I HAD A ISSUE WITH INFORMATION AND COMMUNICATIONS. MYSELF, MY SPOUSE AND USAA CLAIM REP WAS ORIGINALLY GIVEN COMPLETTION DATE OF 4/9, THAT WASNT MET, WHICH IS FINE. BUT AFTER THAT 2 WEEKS WENT BY WHERE I GOT IT WAS IN PAINT, GOING TO PAINT, AND OUT OF PAINT.IT WENT BACK AND FORTH AND NOTHING PANNED OUT. THEN THE LAST WEEK I COULDNT GET A STRAIGHT ANSWER AND HAD TO GET BOTH THE REP AND MY SPOUSE INVOLVED AND EVEN DOWN TO THE LAST MINUTE THEY COULDNT DO WHAT THEY SAID THEY WERE GOING TO DO AND IT KEPT BEING DELAYED. AFTER ALL WAS SAID AND DONE, THE WORK IN MY OPINION WAS NOT "MASTER COLLISOM" QUNALITY AS I HAVE USED THEM WHEN THEY WERE MASTER COLLISION. THE LEFT TURN SIGNAL DIDNT WORK AND I DIDNT FIND OUT UNTIL I PCIKED UP THE CAR, LEFT THE FACILITY, AND MADE IT TO MY NEXT DESTINATION, TOYOTA AND REALIZED. IM NOT BRINGING THE CAR BACK IF TOYOTA WANTS TO FIGHT I THEN I WILL ASSIST. ALL IN ALL NOT VERY HAPPY AT ALL AND I WONT USE YOU AGAIN.
Likely to Recommend - 0.5/5.0 -
WHY WOULD I, I CANT RECEOMMEND SOMETHING I'M NOT AT EAST SATISFIED WITH. IM SORRY
Repair Quality - 0.5/5.0 -
AS STATED IN A PREVIOUS SURVEY, THEY ARE INCONSISTENT, UN-RELIABLE, AND THE WORKMANSHIP WAS STILL POOR QUALITY. THE GM HAS SINCE SPOKEN TO MY HUSBAND AND AS STATED I WILL NEVER USE GERBER COLLISION AGAIN. TO KEEP A LONG STORY SHORT I GOT RID OF THE VEHICLE IMMEDIALTEY AFTER LEAVING THE FACILITY.
Customer Service - 0.5/5.0 -
COMMUNICATION IS VERY POOR. I WOULD OF RATHER GONE WITH THE DATE GIVING IN THE AUTOMATED TEXT I RECEIVED. BY THE WAY THE, JENNIFER ADVISED ME WASNT AN AC CURATE DATE. BUT IT WAS A LOT MORE ACCURATE THAN THEY WERE.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to note the outstanding professionalism of my estimator, John Gaffi. He works at your store on 9002 Adamo Drive in Tampa, Fl.
My Experience - 5.0/5.0 -
Staff was outstanding. They treated me as of I wasn't a customer but family. They took my situation by the reigns, got the job done fast and my vehicle looked new upon completion. Kept me updated with completion times via text messages and I walked away with a smile. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Double check that repairs are actually made and all the parts are securely fastened to the car before you call to say the car is ready. I don't appreciate having to make multiple trips to the shop just to ensure my repairs are done correctly.
My Experience - 5.0/5.0 -
Your staff was very courteous and professional. The initial estimate was done very quickly, and the repair was also done perfectly. It even came in under the original estimate. Thank you very much, I will definitely recommend Gerber to my friends and co-workers.