Gerber Collision & Glass - Tucson/Lakeside Pkwy.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

New paint is bubbling on front bumper and side quarter panel.

Customer Service - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0 -

The repair is perfect, as stated my problem is the Graphine coating on the repaired part of the car. ,

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Car looks great but I paid $1000 for Graphine paint protection, the body shop said the Graphine is not covered so now I have to pay to replace the Graphine protection.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I was very impressed by the professionalism.

Repair Quality - 5.0/5.0 -

Did a nice job. Looks like new.

Customer Service - 5.0/5.0 -

Everybody was courteous and helpful.

Returned Clean

My Experience - 5.0/5.0 -

Great team at Gerber and very professional! I would recommend them highly!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Giovanni was fantastic. He kept us up to date regularly. The quality of the repair is outstanding. We would definitely use you again if we needed it and would recommend you. Thank you, Giovanni!

My Experience - 5.0/5.0 -

I am completely satisfied with how the repairs of my vehicle were handled with Gerber. From the Receptionist to the Estimator & Mechanic=Customer service was exceptional ⭐️⭐️⭐️⭐️⭐️. Good Job overall!

My Experience - 5.0/5.0 -

Great people, job well done, car looks brand new!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone at Gerber was friendly and professional. There were setbacks that were not their fault, but they kept me informed throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber Collision was awesome. They kept us informed each day. Repairs look amazing. We will recommend them to anyone who needs repairs done on their vehicle. Thank you.

Likely to Recommend - 5.0/5.0 -

Great customer service all around.

Repair Quality - 5.0/5.0 -

Great service from Giavani. He kept us informed throughout to repair process.

Customer Service - 5.0/5.0 -

Fantastic customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was friendly and prompt and very professional. I am very satisfied.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repairs were excellent. On a scale of 1 to 10, I score you an 11. Thanks for getting it done so quickly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes I would recommend Gerber to anyone

Repair Quality - 5.0/5.0 -

Communication was great from the beginning, excellent customer care Car was finished in a timely fashion. and employees were personable and polite

Customer Service - 5.0/5.0 -

Excellent customer care

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.0/5.0 -

Too little communication - didn’t know what steps were completed, what we were waiting for. Got the notification my car would be ready that day an hour AFTER I picked it up.

My Experience - 5.0/5.0 -

Well done work, as if it never happened.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They took care of everything with insurance and were so fast! Super happy with the experience

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0