Gerber Collision & Glass - Tulsa/9233 S Memorial

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks like it never had damage

Customer Service - 5.0/5.0 -

Very professional and courteous

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Erin is great and provides exceptional customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very friendly, the work was done in the promised time frame and the car looked like new when we got it back. They went the extra mile by cleaning both the interior and the exterior of the car. We couldn’t have asked for more.

My Experience - 5.0/5.0 -

Erin was great!

My Experience - 5.0/5.0 -

Keren did a fantastic job well done 🥰 out of 1 to 10 I’ll give her a 10+

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Paid extra to have bumper cover refinished. There are spots on the bumper that were not painted.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

Well, I was contacted weekly which was great. It took longer than expected because parts were delayed. When I picked up my car I failed to take off my sunglasses to really inspect it good and it looked fine. However when I got it home and started looking the part they were waiting so long for us not even the color of my car. It’s black(ebony) but my car is not black it’s granite. The back boot exterior I was told would be repainted has been buffed and sanded so much there is discoloration to the bumper and over all looks horrible. They were supposed to call me back to reschedule a drop off again and have not yet.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Repair came out good other than some gaps being slightly more spaced out than the other on the hood area. Plus original grill with the car was not put back on but in there defense there was no grill left over to match from the accident and they are trying to rectify that matter.

Customer Service - 5.0/5.0 -

Debbie was excellent! Kept me up to date and answered all my questions and concerns.

My Experience - 5.0/5.0 -

Erin was great to work with. She kept me informed well and in a timely manner. I’m very satisfied with my repairs and would use Gerber again, if needed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was a great job! Erin is such a great staff full of smiles and very encouraging in her words

Likely to Recommend - 5.0/5.0 -

You guys are trustworthy

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Awesome job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Tell Debbie, she was really communicative and would love to work with her again in the future!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I love the updates. I haven’t had a car in the shop in over 45 years. I really didn’t think when I said someone should call me they did. Thanks for the efficiency in a time of turmoil.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

It took longer than I had expected but they were good about actually calling me when I requested.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I loved being kept informed about the progress of my car via text. I especially loved that you detailed my car! I feel you went above and beyond to provide excellent customer service.

Likely to Recommend - 5.0/5.0 -

Will definitely recommend

Repair Quality - 5.0/5.0 -

Gerber provided the best collision service I’ve experienced. Their frequent texts letting me know the steps my car was in and when its expected finish date was so helpful. But the fact that they completely detailed inside and outside my car went above and beyond expected service. I truly appreciated it and will use Gerber again.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Customer service ! Everyone was helpful in meeting my questions and needs. Thank You. I will highly recommend your team. Mary Ellen Taylor

My Experience - 5.0/5.0 -

My car looks great. I appreciate the updates on the progress of the repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean