Gerber Collision & Glass - Tyler/Hwy 155 S
In operation 85 years.
Gerber Collision & Glass - Tyler/Hwy 155 S offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
My car is extremely special to me. It was my Father's. He passed away two years ago when I wrecked it I was devastated. There was a mandalorian sticker on the back gate that had to be replaced. To my surprise the were able to take it off and place it on the new lift gate. Without knowing me or my dad you all took such great care of our car. I am amazed at how easy you guys made this experience for me. I can't thank you enough. Beautiful job done by all. Thank you !
My Experience - 5.0/5.0 -
Thank you for taking great care of my car. She look so good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Gerber Collision for taking such great care of my car. She is happy and smiling again. Thank you Peyton and technicians for such a wonderful experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Kept me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber Auto & Glass Repair.
Repair Quality - 5.0/5.0 -
The car looks great! Job was done very well and finished 2 days earlier than expected. Customer Service was great! Arranged the rental car and I was picked up and taken to the rental office. They kept me informed about the status of the repairs. I highly recommend Gerber Auto & Glass at the Old Jacksonville Highway location.
Customer Service - 5.0/5.0 -
The staff were very polite and very helpful. They made the process of getting my car repaired simple. They also arranged for me to be taken to the rental company to pick up the rental car. Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service with constant communication on updates with my vehicle repairs
Customer Service - 5.0/5.0 -
Excellent service with the front desk receptionist
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From past experience with other body shops Gerber beat them by a mile. Customer service was excellent, and they had the work completed in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
we were informed along the way of the progress and the timeline. We were pleased with everyone we had contact with also.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the way they kept me updated about my car being done. Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I had my car in everyone was super nice and very understanding of my situation. I had an amazing visit with them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Personally no but for my insurance purposes then yes
Repair Quality - 2.5/5.0 -
My grill clip is lose and uneven, I also had a chrome grille assembly that is now black the passenger side headlight assembly is not evenly portioned to the rest of the front end assembly
Customer Service - 3.5/5.0 -
During the check out the lady was very respectful and professional I give her a 10!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job and even detailed the car afterwards… great job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No you’re not in achieving my satisfaction. You blew me off. With half answer bullshit. Got my money. Would never recommend you by any means.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job!! The exterior of my car is beautiful. They even cleaned the interior when they didn't have to do it.They ensured my entire vehicle looked like new. This wasn't the first time they've repaired my vehicle. Hopefully it will be the last. LOL However, if my vehicle ever needs repaired again I won't go any where else!! Thank you all.