Gerber Collision & Glass - Valrico
Gerber Collision & Glass - Valrico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did quality work and were very good with communication throughout the process. That included when there was a holdup with the calibration. Thank you for a job all done!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Could be a little more prompt with information between insurance company and customer
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Normally i don't leave reviews, but as a single mom who drives her child around everywhere, i found it important this time.. I don't know if this is how 'normal body work' is handled, but i just found the trim piece above my rear wheel well loose and flapping with nothing securing it to the vehicle. I know from experience that this happens when techs rush and just rip pieces off your car instead of unscrewing and unlatching them correctly- will be calling gieco on monday to get this back in the shop to be repaired- aside from that, i had to check the techs work when they said my car was finished 10 days ahead of schedule because they missed all of the mechanical issues with the vehicle and the mechanisms behind the wheel that were clearly damaged. I was given several different ETAs, which is fine because i had a rental and i did not want them to rush my repairs (because the car will be coming back now since the repairs were rushed) and they did not communicate any of their ETAs to the rental car company. Everyone was really nice, but i don't like half-baked repairs on my vehicle
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Gerber delivered when they said and did a great job. thank you
My Experience - 5.0/5.0 -
Carlos, at the Valrico location, exhibits phenominal customer service. He is knowledgeable and communicates well throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Convenient location, fast service and vary acceptable work .
Customer Service - 5.0/5.0 -
No complaints,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was awesome, kind and professional. I also like to thank Felicia at the front desk.
Customer Service - 5.0/5.0 -
Completely satisfied with the Estimator “Carlos” and his staff/Felicia at front desk.
Returned Clean
My Experience - 5.0/5.0 -
Always great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent servíce Carlos was very attentive
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Could’ve been better. Missed scratch on the side step, paint looks like it was the person first time painting and repaired side trim still has a hole after painting and forgot to install FX4 sticker back on. Definitely not a returning customer. No issues with customer service. They did an excellent job.
Customer Service - 5.0/5.0 -
Awesome service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great, Carlos and Brandi were of immediate assistance and responded in a timely manner.