Gerber Collision & Glass - Valrico
Gerber Collision & Glass - Valrico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent results
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
Damaged tint and afterwards I had to call 3 times in order to get in touch with someone to let me know when they could fix it
Repair Quality - 0.5/5.0 -
Scratched my tint in the rear view window and now I have to take my car in on a work day and find someone to take me to work. When they should’ve fixed it before I even picked up the car
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Excellent work and repairs were very satisfactory but the customer communications was poor.,
Customer Service - 2.0/5.0 -
Poor communications and keeping me as the customer fully informed of progress and expectations.
My Experience - 5.0/5.0 -
we.had some communication breakdowns but we got that resolved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am not mechanic or autonomy person, so my evaluation is that it looks correct.
Customer Service - 3.0/5.0 -
Communications were a bit of a challenge with this job. I received conflicting information about my vehicle completion date. I understand that you received the wrong item to complete my repair. That information would have helped me understand why it was not getting completed on time
Likely to Recommend - 5.0/5.0 -
With out words, the greatest
Repair Quality - 5.0/5.0 -
It was great!
Customer Service - 5.0/5.0 -
The staff was great and friendly
My Experience - 5.0/5.0 -
Nick was extremely helpful! It has been such a stressful situation with losing my father in law and trying to get his vehicle repaired! He let me vent and get emotional regarding the whole process. The kindness was very much appreciated during such an awful time and dealing with my attitude. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Painless and repair well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0 -
Maybe another one of your shops. Not likely this one. You can give me a call for the details.
Repair Quality - 3.0/5.0 -
too many comments for this little box
Customer Service - 2.5/5.0 -
ditto
My Experience - 5.0/5.0 -
Was kept informed the whole time. Courteous and professional. Answered all my questions. Did great work. Can’t tell my car had been in an accident. Good people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Would have love to reviewed and inspect the vehicle before signing paperwork. Damage part of the vehicle and tried to play it off. Forgot to put back the vehicle model letters back.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Things weren't aligned correctly
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick and did a great job. Nick and crew communicated well and had had me back in my vehicle in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t speak highly enough about this location. Had a Geico claim they moved fast and efficiently to have me back in my truck. They went above and beyond and I will highly recommend them!
Customer Service - 5.0/5.0 -
Nick communicated well and made sure I knew what all the steps were.
My Experience - 5.0/5.0 -
The staff was very nice and very informative. They keep me up-to-date with text messages and I really like the fact that they took the extra time to wash the car.
Likely to Recommend - 5.0/5.0 -
I have always chosen Gerber collision for my automobile repairs because they always get the job done correctly
Repair Quality - 5.0/5.0 -
After my accident, Gerber collision took care of my repairs on my vehicle. My bumper looks good as new and I also think they were very thorough in getting the parts necessary, even if it took a little bit longer so that it was done correctly. I am very satisfied and highly recommend them.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks soo good. Done in timely manner too.
Customer Service - 5.0/5.0 -
Courteous and efficient.
My Experience - 0.0/5.0 -
One of the worst experiences I have ever had with a collision company. They made me wait two weeks just to tell me they can’t do the work and it was towed to another shop and they just don’t know how to be personable and kind. You are just a number with these people. They could care less about anyone else but themselves. And then try to tell their customers that the work done at the previous shop was shotty work. When after I looked, it wasn’t shotty at all m. They just wanted to nickel and dime and not fight for their customers even one ounce. Never going to gerber again.
Likely to Recommend - 0.5/5.0 -
Never ever ever
Customer Service - 0.5/5.0 -
I pray
Returned Clean
My Experience - 5.0/5.0 -
Jay was my representative and he was honest and fair