Gerber Collision & Glass - Victor

4.9 (2,038reviews)
97%
2 Railroad Ave,  Victor,  NY  14564

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Victor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,038)

Likely to Recommend

Repair Quality

Fantastic customer service and collision work. Stellar communication and setting realistic expectations. Would highly recommend.

Customer Service

My Experience

Dylan did a fabulous job walking me through the process and keeping me up to date every step of the way. 100% would recommend Gerber Collision in Victor.

Likely to Recommend

Repair Quality

The workmanship appears flawless as far as I can tell.

Customer Service

The staff were friendly, professional and attentive. They went above and beyond to keep me informed of my car repair progress.

Likely to Recommend

Getting into an accident is a stressful situation but thankfully Gerber made this experience suck a lot less. Overall it was pretty quick and seamless. If anyone I know goes through a similar situation, I'll definitely recommend Gerber!!

Repair Quality

My Kia K4 looks fantastic. The attention to detail is very impressive, it's as good as new!

Customer Service

BEYOND exceptional service! Immediately after the accident and before I had even filed a claim, I stopped at Gerber on my way home because I was nervous driving my car. Pat was nice enough to put protective plastic wrap over my trunk assured me it was still OK to drive. He did all this at NO CHARGE, just being kind. After I had filed the claim and selected Gerber as my repair shop, Michelle reached out to me almost immediately to get the ball rolling and made the whole process super easy, she was very friendly and thorough. While the repairs were underway, Will reached out to me regularly to give me updates and kept me in the loop. They had the car done in just a little over a week. Very efficient, professional service from all the staff at Gerber! Thanks so much!

Returned Clean

My Experience

Great communication. Professional work. Dedicated to the job at hand.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I already have recommended.

Repair Quality

I can't thank Will enough for his dedication and keeping me up to date with the whole process fixing the car. It only took two weeks to fix the horrible damage that the deer did to the side of my car. I thought it was going to be totalled.

Customer Service

Michelle the Secretary and Will were wonderful! It is nice to know that there is great service out there.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and great work quality. The staff are really care about your satisfaction and are super honest.

Likely to Recommend

I have recommended them already!

Repair Quality

Great business. I have worked with them a couple of times now and the experience is too notch. They make the process so easy and are honest about the cost of the repairs, which are extremely reasonable. The qualities amazing. I can’t thank them enough!

Customer Service

Extremely knowledgeable and just do what they say they will

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a great job

Likely to Recommend

Repair Quality

Very good as usual

Customer Service

Likely to Recommend

Repair Quality

Car repairs look great. Dylan was awesome to work. The repairs took a long time because of parts back order issues, but Dylan’s constant communication kept us on the loop.

Customer Service

The staff were very helpful. Dylan was a great communicator on status.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Work done quickly and all looks great 👍

My Experience

Totally professional competent explained everything kept in touch the whole time they had my vehicle cleaned my vehicle. Did an amazing job would go back in a heartbeat.

Likely to Recommend

Repair Quality

the quality of the repair was perfect

Customer Service

From the time I dropped my car off until it was ready there was constant communication. The estimate was spot on my car was returned to me cleaner than when I dropped it off that was not an expectation The communication during the time they had my car was spot on. I would definitely go back there and I would definitely recommend them. The customer service was awesome and they know what they’re doing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I received updates regularly and they followed through with everything! Very impressed!

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Thank you

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Great people

Customer Service

Returned Clean