Gerber Collision & Glass - Waipahu
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Waipahu offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
It took too long for the car to be returned after I dropped it off.
My Experience - 5.0/5.0 -
The repairs was fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly & fast service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Asia was very professional and upfront with me about the timeframe for the completion of the vehicle pickup (one to two days). I felt the installation was good. The interior of my vehicle was dirty where ever the tech touched (I.e., some kind of white film on my steering wheel and where ever they touched). But overall, I thought the service was good.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I thought Asia the estimator who helped me did a great job. I appreciated the timeline she shared as far as my job would take. Although the vehicle was washed on the exterior but my steering wheel was covered with some type of chalky white film and where ever the tech touched in the vehicle.
Customer Service - 4.0/5.0 -
Some delays could not be helped (I.e. additional parts needed), but I was okay with that.
Returned Clean
My Experience - 5.0/5.0 -
Great quick service! Kept us informed throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Asia and the production team did an excellent job and actually exceeded my expectations. I will definitely be referring freinds/amily to youy shop. Thank you, Asia!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Good job
Repair Quality - 4.0/5.0 -
Satisfied with the job done
Customer Service - 4.0/5.0 -
Well done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from checkin to estimate to responding while waiting for parts (from the mainland) to repair to settlement. My estimator, Maria, provided 5 star service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and communication from the very start of the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Like It never was banged up, thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much for the good job you guys did to my car and I Thank you to Maria for your help and kindness.
Likely to Recommend - 5.0/5.0 -
N0 comments
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Maria is kind and helpful
My Experience - 5.0/5.0 -
Friendly office staff from the minute you walk in the door. Knowledgeable service tech that thoroughly explains the process. Timeline for completion was as quoted. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0 -
Nice
Returned Clean
My Experience - 0.0/5.0 -
Received car with multimedia display unit locked out behind a password and needed Lexus dealer to reset at a cost. The driver side door lock was also not operable and need to go back so they can inspect.
Likely to Recommend - 2.0/5.0 -
Probably not for Lexus vehicles
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Car looks better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and kept me updated everyday