Gerber Collision & Glass - Kapolei/Hanua St.

4.8 (140reviews)
92%
91-270 Hanua St, Suite 1,  Kapolei,  HI  96707

In operation 85 years.

Gerber Collision & Glass - Kapolei/Hanua St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (140)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work is frequently described as excellent, flawless, and professionally executed, with high marks for paint matching and bodywork. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. Customers also expressed pleasant surprise at receiving their vehicles cleaned and detailed. A few customers noted areas for improvement, including inconsistent proactive communication, occasional delays, concerns about repair completeness, and isolated issues with paint matching and interior cleanliness after repairs.
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"The Gerber team did an awesome, perfect job on my car. I, along with everyone who looked at my car were impressed with the impeccable workmanship ..." Read more
"... Gerber collision and glass for any future needs. Fast, friendly, and excellent work!" Read more
"My whole rear end the main problem with the vehicle wasnt fixed, front and rear driver hubs were rebuiltreplaced ..." Read more
"... was good some things that bothered me was when they sealed the new quarter panel it looks sloppy where if you open the trunk you could tell there was an accident and was repaired. ..." Read more
"Im really disappointed with the rear bumper repair that you performed. The amount of time to get it repaired and being ..." Read more
"Good clean work. Beat the time estimate by 2 days."
"Great team. From scheduling and repair was excellent. Got the repair done faster thank expected. Mahalo!"
"It took almost 3 months to schedule the repair with the excuse of non availability of parts but the parts never get installed in the ..." Read more
"Took longer for parts"
"My truck was ready for pickup before the scheduled date of completion."
"... the whole process a incredibly smooth. they have amazing communication on how long it would take and kept me updated with anything that came up. 1010 experience hope ..." Read more
"I did not receive any follow-up calls or texts regarding the status of my vehicle until I contacted your office."
"Thank you also for keeping in touch & updating me on the repair status. When I first walked up & saw the work completed ..." Read more
"Completion dates were changed a number of times. Was not provided info as to what was causing the delays."
"Excellent customer service, friendly, they answered whatever questions I had."

My Experience

Satisfied

Likely to Recommend

Repair Quality

Great communication, wonderful turn around time and stress free process!

Customer Service

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Returned Clean

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Automatic

Repair Quality

The whole staff was amazing. Always keeping me up to date on progress. My truck came out looking brand new. I appreciate all of their hard work

Customer Service

Amazing

Returned Clean

My Experience

Loved the service would definitely recommend to others 🤙💯

My Experience

Went to bring in my 11th gen civic si for hood and upper bumper replacement and came back looking flawless, paint match was 100% and body lines all lined up. Blane “worked on my car” was very helpful and gave me updates and was very knowledgeable on what to do. Very satisfied

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Repair Quality

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Returned Clean

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Great experience with Gerber Collision & Glass! They did an excellent job fixing my car, and the whole process was smooth and timely. I really appreciated the updates every 2–3 days, and everyone was friendly and professional. Very happy with their work and would definitely recommend them!

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Returned Clean

My Experience

Definitely happy about my car being fixed

Likely to Recommend

Repair Quality

I’m happy with how it came out, definitely better than it looked before.

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Treated a personal repair like an overpriced insurance job. Bad

Repair Quality

Over charged on parts and labor big time.

Customer Service

Overcharged

Returned Clean

My Experience

The employees were very pleasant and helpful and they did a great job on fixing my car

Likely to Recommend

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Returned Clean

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Best place!

Repair Quality

Great communication, fantastic work and customer service!

Customer Service

Great

Returned Clean

My Experience

Blaine, and the staff were very informative. They always let me know what the status was of the vehicle. They showed patience in trying to schedule the service. They let me take my vehicle and come back for a future job that couldn't be done because of a part that had to be ordered on Amazon.

Likely to Recommend

Repair Quality

very helpful, they explained very well what was going on with my vehicle

Customer Service

Returned Clean

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Repair Quality

Service was good and communication as well. Repair was good some things that bothered me was when they sealed the new quarter panel it looks sloppy where if you open the trunk you could tell there was an accident and was repaired. Also the inside of my car smelt like bondo dust. It wasn’t good for my 1 year old son to smell that on the way home upon picking it up.

Customer Service

Returned Clean