Gerber Collision & Glass - Warren (OH)
Gerber Collision & Glass - Warren offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a beautiful job on my truck. Thank you
Customer Service - 5.0/5.0 -
Everyone was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service and awesome customer service! I forget her name but the lady at the front desk is so pleasant and super nice. Gerber has done an excellent job with my truck and I won’t hesitate to utilize their services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work done on my truck.
Customer Service - 5.0/5.0 -
Outstanding! Mr. Anthony and the lady at the front desk were awesome!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I brought my 2022 Ford F350 in for a windshield and a passenger side mirror replacement. I got it back. The windshield leaked and my radio does not work at all. They said they would get everything taken care of and have not been calling me so I called somebody I know at the Ford dealership Klaben in Warren. And individual I know at Klaben went and talked to the service department that is working on my truck and said they called Gerber and told them that my radio has been completely fried and a new one would have to be ordered. Meanwhile, I am still getting a rental and I have not got my truck fixed and they still have not notified me since Tuesday when they said they were sending my truck to Klaben to get looked at. I want to call them and let them know what I know but right now I am waiting until I calm down.!
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony was able to track down a very hard to find bumper for my 2008 Cobalt. That saved my car from being totaled. Excellent work and great customer service from everyone I talked to.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony did an amazing job explaining the process and his team did an amazing and efficient job fixing my vehicle. Thank you so much!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were on time and you were done when you said you would be and the car was beautiful and you cleaned the windows and the whole car. That is you did a great job. I'd recommend you to anybody. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
i still need to pick up my keys.
Likely to Recommend - 5.0/5.0 -
I would recommend anyone to Gerber
Repair Quality - 5.0/5.0 -
Thank you All very courteous very helpful my car looks new thanks
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Customer service: The reception process was fine. all as expected... but there were no introductions on the part of the person walking me through the initial inspection process. No "hello my name is,,,,," no "good morning"...nothing. No mention of my or his name. I had to ask "who are you?" when he "instructed" me to follow him outside of the lobby to inspect my vehicle.... weird
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job
Customer Service - 5.0/5.0 -
Nice to work with excellent job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone from the receptionist to the techs were great!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Your texted "updates" appeared to be mere repetition of the same message