Gerber Collision & Glass - Warren (OH)
Gerber Collision & Glass - Warren offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and excellent work very satisfying
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Ask for Faiz
Repair Quality - 5.0/5.0 -
Faiz was fantastic
Customer Service - 5.0/5.0 -
Faiz was fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was kept updated through the whole process.
Customer Service - 5.0/5.0 -
Kept updated through the complete process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend Gerber collision to all my friends and family ! Great service, very professional and kind.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I was so disappointed some of the workers
Repair Quality - 0.5/5.0 -
Some people were nice others horrible
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
See previous answers
Repair Quality - 2.5/5.0 -
Multiple delays
Customer Service - 2.5/5.0 -
Lame excuses
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and staff. They did an excellent job. I am very satisfied and would highly recommend this company to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work done in a very timely manner. My coworker turned me on to yall very satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased to see how nice the car looked even cleaned the inside, and outside personnel was very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend the Warren location based on now I was fed bullshit lies that the car “is supposed to look like that because it’s not OEM parts” when in reality the repair was not able to be 100% completed to pre collision status. I will say the lady that talked to me to schedule and sign paperwork with was pleasant.
Repair Quality - 0.5/5.0 -
Poor communication during the repair. Was told they would call 2 days after drop off and didn’t hear from them until a week later. Once getting my car back the remote start didn’t work and I was told that I needed to take it back to where it was installed. The damage was not completely returned to pre collision status and when questioned I was told that it was supposed to look that way. Still have not heard back about bringing the car back in yet.
Customer Service - 0.5/5.0 -
Poor communication during the repair. Was told they would call 2 days after drop off and didn’t hear from them until a week later. Once getting my car back the remote start didn’t work and I was told that I needed to take it back to where it was installed. The damage was not completely returned to pre collision status and when questioned I was told that it was supposed to look that way. Still have not heard back about bringing the car back in yet. I also mentioned numerous times that my last name was spelled wrong and they said they fixed it and based off this survey, it wasn’t fixed.