Gerber Collision & Glass - Wichita Falls/Kell West
5340 Kell West Blvd,
Wichita Falls,
TX
76310
USA
In operation 85 years.
Gerber Collision & Glass - Wichita Falls/Kell West Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the regular Tuesday and Thursday update calls and text messages that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking brand new or better than expected. Timeliness was also a strong point, with several customers noting their vehicles were completed ahead of schedule. Customers appreciated the seamless handling of insurance communications and the friendly, professional staff. A few customers noted improvement areas directly from their experiences, including occasional reassembly concerns, minor post-repair issues such as overspray, and parts delays causing extended wait times. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to family and friends.
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Service Quality
"I love the work that comes out of this body shop. I worked in a body shop for years so I am harder ..."
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"Repair and paint quality were good, and I am happy with them. However, some of the reassembly was unsatisfactory. ..."
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"The repair looks immaculate."
"Work done on time within budget. Variables with potential costs made evident prior ..."
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"Fantastic Job, Can't say enough at how informed they kept me on what they were doing and best Job ever! Would ..."
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"My car looks so good. Repairs were accomplished earlier than predicted. I liked the biweekly updates on the progress on my ..."
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"I got it a week ahead of schedule"
"My vehicle was repaired and returned early."
"Everyone is super helpful, friendly and fabulous!!! Work was incredible and completed before schedule. Thank you!!"
"... identified another issue and had to wait for a part. The delay was only a week and I was made aware timely of the delay and reason."
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"Absolutely love the updates both by text and voicemail. I felt connected and informed throughout the process. ..."
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"... was excellent in keeping be updated on my repairs. She called every Tues and Thurs along with a text. And when I picked up my car she went out and started ..."
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"As always they were top notch and communication was great during the whole process that is why I come back even though I dont like getting ..."
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"... seamless. I got regular text updates from Gerber. They did all the communication with my insurance company. If I need another auto body repair- Id use Gerber"
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"I was contacted daily either through calls or text messages. Excellent job keeping me updated."
Olivia
(Kia owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Very quick turn over, very good job, very communicative staff!
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Reuben
(Mercedes-Benz owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Very honest nice friendly I will be back
Likely to Recommend - 5.0/5.0 -
Yes, I will recommend yall any time, good people good service!
Repair Quality - 5.0/5.0 -
Very satisfied, honest people!!!
Customer Service - 5.0/5.0 -
Good real good
Returned Clean
William
(Buick owner)
reviewed 9/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
Gerber did a great job of keeping me informed on progress of repairs.
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Gary
(Nissan owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
I would recommend your shop to anyone who needs collision repairs
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Roy
(Chevrolet owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Very professional staff who not only met expectations but exceeded. Would recommend to anyone!
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Michael
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(GMC owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tina
(Chevrolet owner)
reviewed 8/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Roy
(Ford owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffery
(Honda owner)
reviewed 8/25/26
Likely to Recommend - 1.5/5.0 -
we will see
Repair Quality - 0.5/5.0 -
I found additional damage needing repaired on 20 thursday . showed shop . no return call as of today
Customer Service - 1.5/5.0 -
read 1st comment
Steven
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Fantastic work and completed ahead of schedule. Thank you for a great repair!!
Likely to Recommend - 5.0/5.0 -
Definitely!!!
Repair Quality - 5.0/5.0 -
Excellent service and the car looks great!!
Customer Service - 5.0/5.0 -
Very efficient and personable!
Returned Clean
Bryan
(GMC owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ed
(GMC owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were pleased with results.
Customer Service - 5.0/5.0
Returned Clean
Deanna
(Kia owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed. Nick and Cindy were great to work with. They were both kind and very professional.
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Lincoln owner)
reviewed 8/24/26
My Experience - 0.0/5.0 -
Missing items out of my car.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Michael
(Toyota owner)
reviewed 8/21/26
My Experience - 0.0/5.0 -
Got stranded in South Lake, Texas for 2 hours due to battery cable not tightened. Nuts! Insanity! Moron! I could have died in this heat waiting for the tow truck!!!
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John
(GMC owner)
reviewed 8/20/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Jose
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Scott
(Honda owner)
reviewed 8/20/26