Gerber Collision & Glass - Wichita Falls/Kell West

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job!

Customer Service - 5.0/5.0 -

The staff was fantastic especially the sweet ladies up front.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work done on time within budget. Variables with potential costs made evident prior to drop off. Not the lowest bid, BUT the best overall value.

Customer Service - 5.0/5.0 -

Front desk help is awesome!!!

Returned Clean

Likely to Recommend - 5.0/5.0 -

But then again, I don't know of any other body shops in the area. Gerber has always been my first choice.

Repair Quality - 5.0/5.0 -

I love how you restored my vehicle to original specs after the accident.

Customer Service - 5.0/5.0 -

I was contacted daily either through calls or text messages. Excellent job keeping me updated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks so good. Repairs were accomplished earlier than predicted. I liked the biweekly updates on the progress on my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Their customer service is outstanding.

My Experience - 5.0/5.0 -

I will certainly recommend you services to my friends! Thank you! MR

My Experience - 5.0/5.0 -

Fantastic experience!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would highly recommend Gerber. It was recommended to me and I recommend it to you.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Helpful staff beautiful repair. A pleasant experience!

My Experience - 5.0/5.0 -

All good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We had an issue with a couple items missing from the glove box, but Mgr Nathan has helped us resolve the issue. All the vehicle repairs were great, and they were on my other car couple months ago.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The whole experience was awesome! Cindy at the front desk is just the friendliest person there is. She always treats us like family!

Likely to Recommend - 2.5/5.0 -

I think this is not a very valid question as most people don't go out of their way to recommend places unless asked.

Repair Quality - 5.0/5.0 -

Took a while to get the parts but car was fixed right. Everyone were very friendly. Great customer service and communication throughout the process.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Friendly staff. Quick service. Easy transaction.

My Experience - 5.0/5.0 -

Great job!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

professional work done

Repair Quality - 4.0/5.0 -

Work was done well but had to return to get front camera redone as it stopped working on the way home from shop.

Customer Service - 5.0/5.0 -

Cindi at front desk is an outstanding employee. other members were all polite and professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good about updated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good about updates. I may need to clean coat off of one head light not a big issue. Other wise satisfied. If needed I will return in the future.

Customer Service - 5.0/5.0 -

Thanks