Gerber Collision & Glass - Wichita Falls

My Experience - 5.0/5.0 -

Remarkable work and communication. First class operation beginning to end. thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fantastic customer service and communication and impeccable service and repair of our vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All I can really say is everyone at Gerber Collision at the Old Jacksboro Hwy location in Wichita Falls TX are Wonderful, Wonderful, Wonderful ! I would use them every time in the future and recommend them to all my family and friends. Thank you, Jennifer & Brittany, Managers and fantastic Repair Techs and the whole Gerber Collision Team for everything you did for me to repair my late husbands beloved F150 pickup so I can pass it on to our 16 year old grandson who had just finished drivers ed with his Grandpa before his sudden passing. They understood how special this truck is to our family and took special care of it and us too. Thank you, Cheryl Gresham

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repairs looked perfect. Jennifer was an absolute pleasure to work with. This is the place we will highly recommend again and again.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Staff were outstanding! Very professional and explained everything that was required

Likely to Recommend - 5.0/5.0 -

Plan on taking my truck back later for a repair to the windshield

Repair Quality - 5.0/5.0 -

Perfection

Customer Service - 5.0/5.0 -

I’m standing professional Customer Service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job and fast service

Customer Service - 5.0/5.0 -

Very professional

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job!

Customer Service - 5.0/5.0 -

Awesome people who were friendly & very helpful!!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience, quality work, timely updates on progress. Exactly what I wanted!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Is there any way to adjust the door? It sounds like air is coming through, it is very noisy now. I don’t know if it was because of the windy conditions but it is louder than it was. You can call me if you like to discuss this.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

I appreciate the communication. I understood that the delivery & condition of car parts were not Gerber’s fault & I appreciate the fact that staff were so diligent in making sure that I was still aware of the reason for repair delays. I’d still recommend Gerber to anyone.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very impressed with their service. They kept me informed during the entire process. The service was quick & I was totally satisfied. Definitely recommend them.

My Experience - 5.0/5.0 -

All the employees are friendly, professional, courteous and caring. Great experience and work.

Likely to Recommend - 5.0/5.0 -

Definitely would

Repair Quality - 5.0/5.0 -

Great job and great experience

Customer Service - 5.0/5.0 -

Professional,courteous and reliable