Gerber Collision & Glass - Wildwood (Fl)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Wildwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very seamless process, staff was very professional and courteous, very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks GREAT after it was fixed at Gerber Collision. Thanks to everyone who hard a part in fixing it for me!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly satisfied! :) They did a great job. 😊 Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely, they did a great job.
Repair Quality - 5.0/5.0 -
My car looks like it is brand new, not a used car.
Customer Service - 5.0/5.0 -
They did keep me informed about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and great service. I highly recommend Gerber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the repair and finished ahead of anticipated completion time. The team was professional all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was satisfied with the service that was done and for communication that was given to me through out the process of getting my car fixed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job.. under promised.. over delivered.. very happy with results
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional, as far as I can determine the repair was done correctly and my car has been repaired well. I’m very pleased with the experience in dealing with Gerber and the staff I met.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I spoke with the front desk and the management to clarify that my vehicle was completed safely and everything was taken care of as I was driving from Georgia to Florida to pick up my car, and I was promised that everything was all set. When I picked up my vehicle, the shop was closed and the check engine light was on and when I accelerated, the car sounded like a motorcycle and the front alignment was all messed up, and my steering wheel was cocked all the way to the left, we had to come up with money to stay another night so that we could show back up to Gerber the next morning when we got there in the morning Will was extremely rude and made it seem like I was an inconvenience, he tried to tell me that I have a missing part under my hood, which is why the noise is happening and I told him there was zero missing parts and he told me that he has a picture of the missing part so I asked him if I could see it and he refused. However, I have a picture of my van at the crash site with missing piece, so I caught him in a lie. He decided to lie to me, and then a mechanic came running out and said that he found the missing part for my van, but it wasn’t from my van. It was from somebody’s old vehicle and it was my missing part the regional manager, Rich was there and they told me that they think most of these issues that I was having was before the accident and they were trying to get me to just walk away and I informed them that none of these issues were there prior to the accident and I don’t know why they’re trying to be so strict and not just fix my car and get it to be reliable. I had all my three children sitting in the lobby and they gave me a rental car for two days and told me they cannot help me with lodging and I need to figure that out and they will send my vehicle back to the shop and let me know I was never apologized to. I was not treated kindly or respectfully Will and Billy Joel both had their backs turned to me when I would speak to them. I felt extremely disrespected and uncomfortable. The general manager was out of town once I called into Corporate suddenly rich the regional manager called and then decided to make it. Wright apologize and tell me that I am owed some money. I ended up having to come up with an extra $1500 because I had to stay for an additional five days and four nights because my vehicle was told that it was completed and it indeed was not completed nor safe to drive that shop made it seem like the maintenance was coming out of their paycheck, not Gerber’s . I have never been treated like this in my entire life.-lied to you about a missing part, the vehicle test drove and still sent home with me with obvious maintenance issues still occurring.
Customer Service - 0.5/5.0 -
Will, Billy Jo and the shorter man who sat behind Will, all acted like I was an inconvenience, and they all kept trying to tell me that my Van had tons of issues prior to the accident and that this should be on me not Gerber. I informed all of them that had a safety check done on it that I can prove with zero things wrong with it aside from needing tires so they were all lying to me and making it seem like I was a nuisance, knowing that they failed me and they sent me home with a vehicle that was not safe or completed. The GM was kind on the phone, but he was not there at the office during this time I was not apologize to when we walked in. I was not greeted and they’re backstay turned to me because they were mad that I was causing an issue. extremely rude, dishonest, and zero accountability and apology.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with your work did a great job. I will recommend it to people that I know. Thank you for your great job.
My Experience - 5.0/5.0 -
Gerber did an absolutely wonderful job repainting my Buick's rear lid.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs are absolutely perfect!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Will come to your office on Monday May 27th to discuss.
Likely to Recommend - 5.0/5.0 -
Would recommend them to any one needing repair work.
Repair Quality - 5.0/5.0 -
Very happy with the body work, the follow up with some surprise issues, and dealing with great customer service from Mr. Knapp.
Customer Service - 5.0/5.0 -
See first comment.