Gino's Collision Center, Inc.

4.9 (906reviews)
99%
274 Newburyport Turnpike,  Rowley,  MA  01969

In operation 45 years.

With our new addition we now have 11.000 square feet of working space. As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (906)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelant work, done on time with great communication

Likely to Recommend

Repair Quality

I was in a major collision and had my car fixed there. They went over an above of what would be expected of a collision center.

Customer Service

Matt was great.

Returned Clean

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Courteous, knowledgeable, timely and excellent communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Best collision center around!

Customer Service

Easy to communicate with!

Returned Clean

Likely to Recommend

Will recommend you

Repair Quality

Great job making the car look brand new

Customer Service

Give me informed for once a while I got a weird message for him the computer that was incorrect.

Returned Clean

My Experience

The service, care, consideration shown by all staff exceeded expectations. Notably, status updates were on point and greatly appreciated. Thank you everyone.

My Experience

I would recommend Gino’s in Rowley MA for any collision needs.

Likely to Recommend

Repair Quality

Really professional and go over and above.

Customer Service

Do an excellent job on collision repair including detailing the car.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The reason why I was not completely satisfied was because I received a text today -5/18 at 6pm confirming that I had picked up my truck today when in fact I had not.

Likely to Recommend

I would feel confident in doing so!

Repair Quality

Hello,very happy with the work done on the truck and the fact that it was detailed as well after the repairs were done! Thank you to all concerned! I want to thank Jackie who was very nice and who made the experience go very smooth and easy dealing with the insurance and all other matters. Thank you Jackie! And also thank you for giving me the loner to use.That was a tremendous help! And to everyone concerned thank you for sending the status reports throughout the process!

Customer Service

Returned Clean

My Experience

The car looked amazing inside and out. Very pleased with the service.

My Experience

I was so happy with the repairs to my car, everything came out perfect. The inside was even detailed which was beautiful and much appreciated! Jackie was super helpful to me through the whole process, she never hesitated to answer my million questions and went above and beyond. Thank you!

My Experience

You guys are the best. my wife's car is like brand new and your service is the best.

My Experience

Outstanding service and exceptional communication and customer service. Very happy!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Where to begin with my amazing experience. I call, you answer. I text, you respond. I email, you write back. I cannot recall ALL of the names of the team members I worked with but Jacqui is at the TOP! Every step of the way was seamless. Gino's made fixing my vehicle convenient when it was inconvenient. You provided an estimate for the work. I was able to expedite with the insurance company. I needed a rental. You recommended a local company and they brought the vehicle to me and I left it there for pick up at the end. You kept to the 2 week window. You detailed my car! I think I must owe you something at this point! :) Excellent customer service and quality work. I would and do HIGHLY recommend your services to others. Lastly, all of your technology works! From the message on the phone to emails and your portal. Thank you for an outstanding experience!

My Experience

Great service...

Likely to Recommend

Repair Quality

Great service. Body work and breaks completed over the last 2 weeks. Both times car interior was cleaned for us without asking... awesome! Lowest price for breaks! Easy service through insurance for body work. The only one thing I'd ask for during the body work was daily communication on the status but customer service was overall fantastic! Highly recommend

Customer Service

Returned Clean

My Experience