Gino's Collision Center, Inc.

4.9 (903reviews)
99%
274 Newburyport Turnpike,  Rowley,  MA  01969

In operation 45 years.

With our new addition we now have 11.000 square feet of working space. As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (903)

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Repair Quality

Late

Customer Service

Not timely

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My Experience

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My Experience

Very Satisfied.

My Experience

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Repair Quality

Great service - even provided transport when I needed it!

Customer Service

Excellent

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Repair Quality

Car looked like brand new after my accident.

Customer Service

Very accommodating

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Likely to Recommend

Have many times already

Repair Quality

Great work as always

Customer Service

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Repair Quality

Everything went great from updates to the work that was done.

Customer Service

Everything was great!

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My Experience

I couldn’t be happier with what they did. My car is perfect. They did a great job. I was also impressed with their staff and they kept me informed of the progress. I would recommend them highly. 5 Stars!!

Likely to Recommend

They were very helpful in keeping me informed of the status of my car.

Repair Quality

I couldn’t be happier with the work they did on my car. It was perfect. I would rate them 10 Stars.

Customer Service

The customer service was great. They did a great job keeping me informed with the progress on my car.

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Repair Quality

Customer Service

The only comment I have is that when notifying a customer that a vehicle is ready, a voice mail is great but also include a text to ensure the message is received. You folks left me a voice mail but i don't get many so I missed the call. Ended up seeing it a day later on a Friday night and could not pick up the vehicle until Monday. Ended up trying to get the insurance company to cover 3 extra days of rental costs which I hope they will take care of.

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My Experience

The service at Gino's was very good. They were friendly and helpful. I highly recommend Gino's!

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Repair Quality

The Staff was very friendly and professional

Customer Service

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Repair Quality

Fantastic job!

Customer Service

Everyone was so friendly and helpful.

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My Experience

Another great experience with Ginos Collin! We were.notified of every step.

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My Experience

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My Experience

Placer is amazing!! There are very communicative through the repair process. The car came back cleaner than when it went in. Also my insurance was trying to charge me a fee and Gino's thought that i probably shouldn't have to pay it and they helped me get it waiver by my insurance company. Truly a great experience!! Thanks to the Jackie's and everyone else at Gino's

Likely to Recommend

Repair Quality

Can't thank you guys enough you did an awesome job you did more than I expected you detailed the inside I wasn't even expecting that came out really well I don't think it's been this clean in a long long time and the work you did is very excellent thank you very much

Customer Service

The team was on spot they kept me informed to even before I even asked how things were going no complaints at all

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My Experience

Ginos did an excellent job on the repairs to my car. They handled the claim, repairs and my rental car. I was kept updated on the timeline of the repairs and when all was complete, my car was cleaned inside and out !!! I highly recommend Ginos and will use them again.... well, I hope not to soon !!! LOLOL !!!

Likely to Recommend

Without a doubt !!

Repair Quality

The entire staff and the process of having my car repaired was as smooth as could be !!! This is the second time our family has used Ginos and over the top satisfied !!! I highly recommend Ginos for your auto body repairs !! Thank you.

Customer Service

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