Gino's Collision Center, Inc.

4.9 (906reviews)
99%
274 Newburyport Turnpike,  Rowley,  MA  01969
See Photos

In operation 45 years.

With our new addition we now have 11.000 square feet of working space. As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (906)

My Experience

Placer is amazing!! There are very communicative through the repair process. The car came back cleaner than when it went in. Also my insurance was trying to charge me a fee and Gino's thought that i probably shouldn't have to pay it and they helped me get it waiver by my insurance company. Truly a great experience!! Thanks to the Jackie's and everyone else at Gino's

Response from Gino's Collision Center, Inc., 03/06/26

Thanks so much, Donald! We’re really glad to hear you had a great experience with us at Gino’s Collision Center in Rowley. It means a lot that you trusted our team with your vehicle. Whenever you need collision repair, mechanical service, or anything automotive, we’re always here and happy to help. Looking forward to seeing you again—drive safe!

Likely to Recommend

Repair Quality

Can't thank you guys enough you did an awesome job you did more than I expected you detailed the inside I wasn't even expecting that came out really well I don't think it's been this clean in a long long time and the work you did is very excellent thank you very much

Customer Service

The team was on spot they kept me informed to even before I even asked how things were going no complaints at all

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 03/06/26

Thanks so much, Stephen! We really appreciate you taking the time to share your experience with us. It means a lot to know you had a great visit at Gino's Collision Center in Rowley. Whenever you need collision repair, mechanical service, or anything automotive, just know our team is always here and happy to help. Looking forward to seeing you again whenever you need us!

My Experience

Ginos did an excellent job on the repairs to my car. They handled the claim, repairs and my rental car. I was kept updated on the timeline of the repairs and when all was complete, my car was cleaned inside and out !!! I highly recommend Ginos and will use them again.... well, I hope not to soon !!! LOLOL !!!

Likely to Recommend

Without a doubt !!

Repair Quality

The entire staff and the process of having my car repaired was as smooth as could be !!! This is the second time our family has used Ginos and over the top satisfied !!! I highly recommend Ginos for your auto body repairs !! Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/20/26

So glad we could help, Maureen! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

My Experience

Very professional, thorough and weekly update were so appreciated. Connecting with rental car service was excellent. Thank you for an excellent repair and personal servise.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/06/26

Thanks, George! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Repair Quality

Ginos made my repair easy and stress free. The staff was friendly and kept me updated every step of the way. The work done on my car looks amazing! I would definitely recommend Ginos!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/13/26

Thanks, Eleanor! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/13/26

Appreciate the 5 stars, Christopher! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/13/26

Appreciate the 5 stars, Tamara! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

My vehicle looks as great as the day I bought it. Thank you Ginos !

Likely to Recommend

Repair Quality

My car came out beautiful. Ginos is a great body shop.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 02/06/26

Another satisfied customer! We're committed to providing top-flight service for all your automotive repair, collision repair, and mechanical service needs.

My Experience

The people at Gino’s are very professional, and always communicate well. The work they do is excellent. I highly recommend them.

Likely to Recommend

Repair Quality

Great work, great people

Customer Service

Gino’s is the best, an example of how a business should be run

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/30/26

So glad we could help, Louis! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

My Experience

Service is top notch, staff is very friendly and are happy to assist

Response from Gino's Collision Center, Inc., 02/06/26

So glad we could help, Olivia! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

Likely to Recommend

Repair Quality

My car looked great

Customer Service

Customer service was great. Jacqui was extremely helpful whenever I messaged her and replied with prompt answers, great friendly customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/30/26

Thanks, Sharon! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Repair Quality

Excellent Quality, reasonable amount of time getting our car back

Customer Service

Jackie is absolutely top shelf. The initial receptionist did not always have up to date info, and not always clear. Jackie was really great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/22/26

Thanks for the 5-star review, Stephen! We truly appreciate you traveling all the way from Kentucky to visit us. We’re glad to hear you had a great experience at Gino’s Collision Center in Rowley. Our team is always here to provide expert collision repair, mechanical service, and automotive care—and we’re proud to serve our USAA customers with the highest level of dedication.

My Experience

Excellent work and friendly personal!

Response from Gino's Collision Center, Inc., 01/21/26

Thanks, Renate! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

My Experience

They did a beautiful job on my vehicle, I would use them again, but I’m hoping there is no “again!”

Likely to Recommend

Repair Quality

They did fabulous spotless, work, and communicated well throughout the process!

Customer Service

Good communication throughout.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/19/26

Thanks, Matthew! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

I tell people all the time to go to Gino's The Best

Repair Quality

I have tried other collision companies and no one: No one compares to these folks. They always get the apprised damages done and reach out to the insurance company for any other issues that they find. I wouldn't go anywhere else. They are awesome and detail your vehicle before you get it back. Jaxson

Customer Service

Thay are awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/13/26

Thanks, Jason! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Repair Quality

Gino's is going to be taken care of one more item on my vehicle, but the work they did was excellent

Customer Service

For the most part, all of our communication has been very good. We did have one small miscommunication on this job, but I have always been satisfied with the office.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 01/05/26

Thanks, Claudia! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Response from Gino's Collision Center, Inc., 12/23/25

Appreciate the 5 stars, Jim! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Repairs came out terrific and even the interior was cleaned. Very happy with the results and service.

Response from Gino's Collision Center, Inc., 12/23/25

So glad we could help, Martha! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

My Experience

Smooth process... A plus Customer service

Likely to Recommend

Definitely Recommend

Repair Quality

Wonderful Service

Customer Service

Great Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 12/19/25

Thanks, Susan! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

The customer service, quality of the repair and overall experience was wonderful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 12/12/25

Appreciate the 5 stars, John! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!
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