Gino's Collision Center, Inc.

4.9 (909reviews)
99%
274 Newburyport Turnpike,  Rowley,  MA  01969
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In operation 45 years.

With our new addition we now have 11.000 square feet of working space. As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (909)

Likely to Recommend

Excellent customer service, my car was done earlier than expected and it was beautifully detailed! They handled all of the communication with the insurance company and made an unfortunate situation a pleasant one. I would highly recommend Gino’s to anyone needing work done on their vehicle.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/30/25

Fantastic, Cheryl! Your positive feedback on our collision repair service at Gino's Collision Center, Rowley, means a lot. We're proud to be your trusted shop for all automotive needs near you.

Likely to Recommend

Repair Quality

Excellent repair. Looks like new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/30/25

Appreciate the 5 stars, Kelly! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

I really appreciated how the car was cleaned after I dropped it off for a repair. Also, it came back very quick. Thank you so much.

Response from Gino's Collision Center, Inc., 10/24/25

Fantastic, Henrik! Your positive feedback on our collision repair service at Gino's Collision Center, Rowley, means a lot. We're proud to be your trusted shop for all automotive needs near you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/12/25

Appreciate the 5 stars, Stephen! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Great communication and updates all through the process. Beautiful repairs.

Likely to Recommend

Repair Quality

Friendly, fast, great outcomes

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/05/25

Thanks, Sabine! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Repair Quality

Jackie awesome.

Customer Service

Wonderful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/05/25

Appreciate the 5 stars, Elizabeth! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

Likely to Recommend

Repair Quality

After my accident, Gino's did a great job updating me about my car and even negotiated with my insurance to cover extra costs.

Customer Service

They were kind, efficient and experienced.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 09/05/25

Fantastic, Elizabeth! Your positive feedback on our collision repair service at Gino's Collision Center, Rowley, means a lot. We're proud to be your trusted shop for all automotive needs near you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/29/25

Appreciate the 5 stars, Peter! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Friendly, helpful staff. Progress updates were reassuring. Jackie and the rest of the team made what I expected to be a nightmare very easy! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/29/25

Thank you for your support, Marcia! We're delighted you visited Gino's Collision Center in Rowley. We look forward to assisting with any future automotive needs, whether it's collision repair or mechanical service

My Experience

Response from Gino's Collision Center, Inc., 10/24/25

Appreciate the 5 stars, Dana! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Likely to Recommend

Repair Quality

Car looks great and runs great. Thank you!

Customer Service

Friendly staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Response from Gino's Collision Center, Inc., 08/22/25

Fantastic, Jayne! Your positive feedback on our collision repair service at Gino's Collision Center, Rowley, means a lot. We're proud to be your trusted shop for all automotive needs near you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/22/25

Appreciate the 5 stars, Dianna! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Very friendly and simple process. Michael is Top Knotch and Erika rocks!

Likely to Recommend

Repair Quality

Quality of the repair was top notch

Customer Service

Communication was great from Michael and his team

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/22/25

So glad we could help, Richard! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

Likely to Recommend

Repair Quality

Great customer service job well done

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/22/25

Appreciate the 5 stars, Cynthia! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/15/25

Appreciate the 5 stars, Dave! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

I already left a google review! But I'll f/u and say Jackie was great to deal with and detailing the car before returning it to me is a pro move. Nice touch. I've been telling everyone how great you guys were to work with! Thank you again!

Response from Gino's Collision Center, Inc., 10/24/25

Thanks, Matt! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

My Experience

Likely to Recommend

Repair Quality

My car was repaired within the timeline discussed at inception at the amount appraised by the insurance company. The car looks great.

Customer Service

Gino's reached out regularly with progress reports on the car. They handled the insurance reimbursement.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/15/25

So glad we could help, James! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/15/25

Appreciate the 5 stars, Judith! We love serving customers like you at Gino's Collision Center, conveniently located in Rowley. For expert collision repair or mechanical service, we're always near you!

My Experience

Everything looked great, liked the updates, car very clean after repair

Response from Gino's Collision Center, Inc., 10/24/25

Thanks, Debbee! We're thrilled you had a great experience at Gino's Collision Center in Rowley. We're always ready for your collision repair, mechanical service, or automotive needs right here near you!

Likely to Recommend

Ginos did a great job and working with my car rental place of enterprise made drop off and pickup flawless!

Repair Quality

Ginos was easy to work with and was able to replace my whole tailgate and glass and saved me an extra trip for glass repair!

Customer Service

I wasn’t able to speak with Jackie who handles the day to day both times I called and unfortunately she wasn’t there when I picked my vehicle up to explain the charges but the guys were as helpful as they could be without understanding the questions I had😕

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Gino's Collision Center, Inc., 08/08/25

So glad we could help, Shannon! It's wonderful to hear you're happy with our service at Gino's Collision Center in Rowley. Count on us for all your future automotive needs!
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