Golden West Collision

4.7 (5,752reviews)

95%

(408) 636-1300

970 W Evelyn Avenue, Sunnyvale, CA 94086

95%

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970 W Evelyn Avenue
Sunnyvale, CA 94086

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About Golden West Collision

See Photos

970 W Evelyn Avenue
Sunnyvale, CA 94086

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 24 years.

At Golden West Collision Center in Sunnyvale, CA you can count on state-of-the-art auto body service. By providing the highest quality parts and materials available and superior workmanship through our highly trained technicians, we will return your vehicle back to you better than ever before. We have restored thousands of vehicles to their original, pre-accident condition. Our impeccable auto body shop repairs have earned us the recognition of the Better Business Bureau.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

Hyundai

I-Car

Infiniti

Kia

Nissan

Scion

Toyota

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Website

Reviews (5,752)

Sort By:
Newest
Rating

4,666 Customers Rated

5 Stars

59.1% Complete

(3402)
4 Stars

13.5% Complete

(778)
3 Stars

3.5% Complete

(199)
2 Stars

1.9% Complete

(108)
1 Star

0.7% Complete

(38)
< 1 Star

2.5% Complete

(141)

Customers say

Overall Customer Satisfaction

Customers consistently praise Golden West Collision for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional customer service, noting that staff are friendly, knowledgeable, and go above and beyond to ensure a smooth repair experience. The quality of repairs is frequently commended, with numerous customers stating their vehicles looked brand new upon return. Communication is a strong point, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is largely viewed positively, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional repair delays without proactive communication, minor post-repair issues such as misaligned parts or cleanliness concerns, and isolated instances where follow-up visits were needed to address overlooked details. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"Customer service was fantastic, and they went above and beyond what was expected on the repair."

"... stress-free. The final product exceeded my expectations, the quality of the work truly speaks for itself. Customer service goes a long way with me, and every ..." Read more

"I'm truly impressed with the service as well as the quality of the repair work."

"... but because other drivers aren't great. Each time Golden West has done a fantastic job - you'd have never known another bay area driver had inflicted damage on those ..." Read more

"I had to ask you three times to repair my paint that you guys were supposed to fix the first time. ..." Read more

"Beautiful work. Communication perfect. They were always on top of things. Very pleasant and helpful office staff."

"Bad Communication, delayed,"

"... receive it until the following Monday. There were no calls or updates explaining the delay. It was complete silence, which made the situation more stressful than it ..." Read more

"... had the chance to meet or work with was fantastic! Communication was excellent throughout the process." Read more

"Super communicative, friendly, and helped us through this whole process"

Service Quality
Communication

Service Quality
Communication

"Customer service was fantastic, and they went above and beyond what was expected on the repair."

"... stress-free. The final product exceeded my expectations, the quality of the work truly speaks for itself. Customer service goes a long way with me, and every ..." Read more

"I'm truly impressed with the service as well as the quality of the repair work."

"... but because other drivers aren't great. Each time Golden West has done a fantastic job - you'd have never known another bay area driver had inflicted damage on those ..." Read more

"I had to ask you three times to repair my paint that you guys were supposed to fix the first time. ..." Read more

"Beautiful work. Communication perfect. They were always on top of things. Very pleasant and helpful office staff."

"Bad Communication, delayed,"

"... receive it until the following Monday. There were no calls or updates explaining the delay. It was complete silence, which made the situation more stressful than it ..." Read more

"... had the chance to meet or work with was fantastic! Communication was excellent throughout the process." Read more

"Super communicative, friendly, and helped us through this whole process"

Manoj (Toyota owner) reviewed 8/3/26

Magdalena (Honda owner) reviewed 8/3/26

Vanessa (Hyundai owner) reviewed 8/3/26

The team did say my gesture was very transparent around what was going to happen with my car. They also did a great job of communicating any changes that were happening in live time.

Edward (GMC owner) reviewed 7/31/26

Daniel was super to deal with. Very knowledgeable and the work was done brilliantly. And T is awesome

Qianyi (Mazda owner) reviewed 7/30/26

Henry Hofilena got my car repaired nice and fast. Appreciated for his great service

Abhishek (BMW owner) reviewed 7/27/26

Bruce (Toyota owner) reviewed 7/27/26

Victor (Toyota owner) reviewed 7/27/26

Skylar (Toyota owner) reviewed 7/23/26

Ranjith (Kia owner) reviewed 7/23/26

Komal (Toyota owner) reviewed 7/23/26

Great service, great staff Loved the car wash. Superb!!!

Carol (Toyota owner) reviewed 7/23/26

none.

Christine (Jaguar owner) reviewed 7/20/26

Job was completed ahead of schedule and there were regular updates

Everyone was very helpful and clear on what to expect

Mehran (Volkswagen owner) reviewed 7/20/26

Excellent service

Excellent service. Henry is fantastic. Great customer service and attention to quality work.

Sujith (Lexus owner) reviewed 7/20/26

Yuta (Subaru owner) reviewed 7/20/26

Barbara (Honda owner) reviewed 7/20/26

Very likely that I would recommend golden west to a friend!

Above and beyond. Flawless work. Henry and his team work with you every step of the way. Also left a comment on yelp

Exceptional customer service.Tee at the front desk goes over the paperwork in great detail . Henry does a great job describing exactly what needs to be done.

Parth (Ford owner) reviewed 7/20/26

Anastasiia (BMW owner) reviewed 7/17/26

Friendly, professional, super quick and responsive

Luis (Scion owner) reviewed 7/16/26

I highly Recommend Golden West Collision Center. This is an A+ business

Loved my experience with Golden West Collision Center. Staff was very friendly and professional and my car came out perfect from the shop. I highly recommend Golden West Collision Center.

Personnel was great. Friendly and Professional. Always available to help me with any questions I had.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Golden West Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Golden West Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,752)

4,666 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?