Golden West Collision

My Experience - 5.0/5.0 -

Thanks to Danial, for keeping me updated on parts availability and shipping delays

My Experience - 5.0/5.0 -

Everything turned out good and I’m happy on how everything turned out and thank you for the help

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

We had a couple miscommunications (I didn't get updated that the car wasn't ready one day)

My Experience - 5.0/5.0 -

Henry was so helpful and made the whole process painless for how stressful it was. If I need help in the future, I know who I’m calling.

My Experience - 5.0/5.0 -

I appreciate that they repaired my car with as close to OEM and OEM parts

My Experience - 5.0/5.0 -

The area of where the accident occurred on the car was repaired and although there was damage done to the car in the process of the repair. When I pointed out the damage, the damage was repaired with no push back. I really do appreciate that level of accountability and professionalism.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great place and nice people very fast working

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Work done as promised. Everything looks good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Muy buen servicio

Repair Quality - 5.0/5.0 -

Muy buen trabajo , gracias

Customer Service - 5.0/5.0 -

Excelente

My Experience - 5.0/5.0 -

They do such great work. I’m a repeat Customer five star.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

Don’t recommend

Repair Quality - 2.0/5.0 -

Though damage was smaller quoted very high, even though insurance covered the damage, hard to reach them back and get detailed explanation. Bad communication, they called me one day before due date and forced me to pick the vehicle, otherwise I will be charged, they tried to hand over the vehicle with broken state and escape from the problem, I have to try harder to fix it, my concern quality of the job done, if evident issues aren’t fixed, what will be the quality of fix of under the hood parts, so I don’t recommend.

Customer Service - 2.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly recommended.

Repair Quality - 5.0/5.0 -

All staff are very responsive and informative.

Customer Service - 5.0/5.0 -

Excellent customer service.

My Experience - 5.0/5.0 -

From the moment I dropped off my car until I picked it up, the service was thoroughly satisfying—featuring friendly staff, a clean office, a speedy process, and timely progress updates along the way. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was satisfied with everything: the friendly staff, the clean office, and the excellent repair results. Recommended.

Customer Service - 5.0/5.0 -

Friendly and shared the progress in time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job with my vehicle!

Customer Service - 5.0/5.0 -

Henry and the team are so sweet, caring & knowledgeable— very kind in explaining everything to me

My Experience - 5.0/5.0 -

Great service, in time delivery. They work with all different Auto insurance companies. They work like team, Daniel attended me and Christina helped me, when Daniel was not there, she gave me all updates. I like this facility, Because even owner Joe is taking care of all customers.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0