Goldstein Collision Repair Center

4.7 (265reviews)
93%
1669 Central Ave,  Albany,  NY  12205

In operation 61 years, 7 years at this location.

Goldstein Collision Center is a full service repair shop that works with all insurance companies. Our goal is to provide excellent customer service and quality repairs on a timely basis.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (265)

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You were extremely professional. You delivered the finished product about 4 days before the expected due date. Thank you for doing such a good job on the truck. It looks great

My Experience

Outstanding work with excellent customer service. Always kept me informed about the progress of repairs from beginning to end. This is second time I am bringing my car to them since they did a great job the first time.

My Experience

I am satisfied but I wouldn’t say completely because it took almost 3 weeks. I appreciated the updates, everyone was friendly, as far as I can tell everything looks good just the wait was my only issue.

My Experience

I am not sure if the estimator i was working with was new, but they struggled a bit. I felt like they just didn’t know what they were doing and as a result they made some mistakes with ordering parts and scheduling etc.. The actual work done on the car came out great.

My Experience

Thank you for the complete repair of my rear bumper! My car looks better now than it did when I dropped it off.

My Experience

On the day it was due, I was not getting any feedback unless I called. The system said 3:54 PM and I was able to confirm after catching someone at the phone that I could come get it at the end of Thursday. I had travel plans for Friday given that there have been no reason that it was going to be a delay On Friday, as I was traveling, I received an automated message that the car was ready to be picked up. I am puzzled by the discrepancy as I was given no word on Thursday by the auto service Messages and then an erroneous come and get it message on Friday as I was driving that car down the road. As far as I can tell, the work you did was immaculate. But again, I think there was a simple matter of limited communication that also needs to be acknowledged.

My Experience

My Experience

Car is now immaculate!

My Experience

Would like a rade in if possible

My Experience

My truck was repaired quickly, perfectly and it was detailed beautifully upon return. The staff also helped with my rental car issues. They were amazing!

My Experience

When dropping off my Subaru, I was told that it would probably take two or three days it took about eight days, but the work is beautiful and overall, we are very satisfied and not upset that it took the extra time.

My Experience

Incredible,empathetic,expertise from Holly,Brendon,Jim,and Chris.Impressive turn around time for repair team.We were educated,and brought up to speed on the timing,interactions with NYCM insurance and the expected outcome.We are totally satisfied and the customer service exceeded our expectations.Thank you and kudos to entire team.

Likely to Recommend

Repair Quality

Customer Service

Fantastic customer service! The updates and prompt replies made this otherwise stressful situation very simple.

Returned Clean

My Experience

Finished right on day and time promised. I was kept updated the entire time/days repairs took: very professional.

My Experience

The 1 thing that was stressed to me was the damaged tire that was unsafe for me to drive the car. My husband picked up the car today, only to discover the tire was never replaced?

My Experience

The level and frequency of communication was excellent, and that is as important as the actual repair process. Well done.