Goldstein Collision Repair Center

4.7 (265reviews)
93%
1669 Central Ave,  Albany,  NY  12205

In operation 61 years, 7 years at this location.

Goldstein Collision Center is a full service repair shop that works with all insurance companies. Our goal is to provide excellent customer service and quality repairs on a timely basis.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (265)

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Customer Service

Excellent experience with Goldstein. Professional and work is top notch.

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Repair Quality

The fitment of the body panels as well as the finish of the paint was on point.

Customer Service

The customer service was first very disorganized, as I had to call my insurance adjuster to get a quote adjustment approved. When that should have been taken care of by the shop. Secondly, one of the women working at the front desk was very rude to my fiancé. Telling her that she didn’t know what she was talking about and that I was lying by saying they told me the car was ready after I was told by another worker there that it was all set for pickup. It was all in all a very unprofessional experience.

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Customer Service

My Experience

I was kept well informed of the progress of the repairs; repairs were completed in a timely way and I am very happy with work on my car.

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Repair Quality

Very, very pleased with the repairs. Excellent work.

Customer Service

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Repair Quality

Customer Service

There was a lack of communication. The manager was nice but it was a terrible experience. I don't think they communicated well with my insurance company either.

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Customer Service

Very friendly and was great about communicating what was going on. Answered all questions immediately or found out within a reasonable time.

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Repair Quality

Customer Service

The personal was great. Always helpful and tried there best to get me answers

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Repair Quality

Had my car for about 6 weeks and barely any communication

Customer Service

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Repair Quality

Everything looks very nice.

Customer Service

My Experience

Much longer repair time than originally quoted. However the car looks showroom new. Finished job is very excellent.

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Repair Quality

Dash cam from windshield was left dangling from the power cord . Camera is not working fully. Don’t know why.

Customer Service

Much longer repair time than originally stated. Costing extra rental car expense.

Likely to Recommend

Repair Quality

There were already ding marks on the new sections, and my side mirror has scratches on it that wasn't there before. Also it took almost a month to complete. But it got done so I guess a 7 it is.

Customer Service

There were already ding marks on the new sections, and my side mirror has scratches on it that wasn't there before. Also it took almost a month to complete. But it got done so I guess a 7 it is.

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Repair Quality

Looks Great!

Customer Service

They made it a quick and easy process. My car is beautiful and looks as good as new! Thank you to everyone in the office.

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Customer Service

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Customer Service

Excellent.

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My Experience

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Customer Service

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Customer Service

excellent work 👏

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Customer Service

Returned Clean