Gotham City Collision

4.9 (4,002reviews)
97%
11-30 44th Rd,  Long Island City,  NY  11101

In operation 13 years.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are Tesla certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (4,002)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gotham City Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication is frequently highlighted as a strength, with customers appreciating regular text and phone updates keeping them informed at every stage. Timeliness is another strong suit, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned they would have appreciated more proactive updates without needing to follow up, and one noted an additional repair was not completed as discussed. Overall, the vast majority of customers express strong satisfaction and willingly recommend the shop to friends and family.
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"... Jeep would be ready for pickup. Most importantly, the quality of the work was outstanding. My Jeep looks brand new again, and I couldn't be happier with the results. ..." Read more
"... they do an excellent job repairing the damaged area, they also buffed out scratches from other areas." Read more
"Vehicle was perfectly restored."
"Amazing work done on my Porsche, professional and very friendly Id definitely recommend them to all my friends and ..." Read more
"... communication, the service, and most importantly the work, was all impeccable. The best experience I have ever had with a collision repair." Read more
"Ready 5 days ahead of schedule"
"It was ready 2 days earlier than originally projected"
"... coverage with insurance. These guys were able to get my car turned over well ahead of schedule in less than a week, did a great job, left me with a clean car like new ..." Read more
"Was done beautifully and days ahead of schedule"
"it was delayed for a week"
"... dropped the vehicle off to the time I picked it up the team there provided timely updates on how the repairs were progressing. When I pickled the vehicle up the team provided ..." Read more
"100% efficient communication 100% of the time."
"... picked Gotham from the Geico 'near us' garage list. Communication from Gotham was easy, kind, and professional. The final result was better than we expected." Read more
"Very communicative and upfront about all repairs and the timeline estimations. I loved the itemized list of needs, ..." Read more
"... discussed except one additional repair on the other side. Cannot say that the communication and attentions in detail was satisfactory but the overall repair was okay. Thank you." Read more

Likely to Recommend

Repair Quality

Amazing service! Super timely and great work on the car!!

Customer Service

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Repair Quality

Great communication and quailty work

Customer Service

Great

Returned Clean

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Repair Quality

The door was replaced but doesn't shut right. Was expecting a quote to take care of cosmetic items and didn't come

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My Experience

Very efficient and smooth service. Very professional group.

My Experience

they are the best!!

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Repair Quality

they are the best

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Repair Quality

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My Experience

Everyone was amazing, very communicative and professional. This was the Best car repair experience I’ve ever experienced!

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Repair Quality

Great Service! Early completion saved the weekend.

Customer Service

My Experience

Great service, excellent work, great[ communication

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Repair Quality

Excellent service

Customer Service

My Experience

Everyone that I spoke to throughout this repair was extremely nice and truly made me feel like family. I didn’t get everyone’s name but Giovanni, Val and Juan were really great on every level. Thank you all. Lots of love, Mike

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Repair Quality

Just a nice and professional crew and customer service

Customer Service

All done to perfection

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This is my second time going to then

Repair Quality

Gotham did an amazing job on fixing my car after a very stressful time. They did beautiful work on my car and they were very communicative throughout the process. This is the second time of me going to them due to how well they treated me and my car the last time. In addition, as I was picking up my car two mechanics met with me and explained the work they did and offered suggestions on work I should seek out in the future to keep my car safe.

Customer Service

The staff was very kind and accommodating

My Experience

You guys are the best

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Customer Service

Returned Clean

My Experience

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