Greenville Toyota Collision Center

4.5 (939reviews)
92%
2660 Laurens Road,  Greenville,  SC  29607

In operation 19 years.

We repair all makes and models and provide a limited lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lexus Authorized
Nissan

Reviews (939)

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My Experience

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My Experience

The Collision department and Kathleen Brock was excellent and provided great customer service. Thank you!!

My Experience

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Extremely well done and service amazing

My Experience

You folks have always done a superb job on my car

My Experience

Everyone was very nice and helpful. They done a great job on my car.

Likely to Recommend

Repair Quality

I am very satisfied with the results of my car. Everyone was great. I would highly recommend Greenville Toyota collision Center.

Customer Service

Returned Clean

My Experience

The repair work is very good but my issue is with the communication during my repairs. When I dropped off my car I was told I would get updates throughout the repair process. I received 1 update 4 days after I dropped off my car and no other updates unless I reached out to the estimator first, then only got vague answers. When I went to the shop to inquire about my car and why it was taking so long to get done I was told by the woman estimator that my insurance company took a long time to approve the supplemental items they requested. When I went back through my text messages my insurance company approved and sent payment the same day it was requested. For a job I was told should take 5 to 7 days you had my car for 18 days while I was paying out of pocket for a rental car. Once again I will say the repair work is very good and I am satisfied with that just not with how the situation was handled. We purchased this car at your store and thought it would get fixed quicker at your collision center since you have access to all the parts. Something went seriously wrong with my job and the excuses I have gotten just do not add up.

My Experience

took almost 3 months to repair a fender bender each week a new excuse we lost the grill we had for it we have a part that not matching we lost ur Lexus tag and mount extra never again

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No updates until I called them

My Experience

Jeff Ponder was great! Super nice!

My Experience

Great experience and kept me well updated

My Experience

Awesome service from the front desk to the final good by! Car looked great and I was melted informed through the whole process!

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Returned Clean

My Experience

Beautiful job detailing our Lexus! Thank you.

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