Greenville Toyota Collision Center
In operation 19 years.
We repair all makes and models and provide a limited lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
No updates until I called them
My Experience - 5.0/5.0 -
Jeff Ponder was great! Super nice!
My Experience - 5.0/5.0 -
Great experience and kept me well updated
My Experience - 5.0/5.0 -
Awesome service from the front desk to the final good by! Car looked great and I was melted informed through the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful job detailing our Lexus! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work on repairs. Very satisfied
Likely to Recommend - 5.0/5.0 -
Great repair
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Toyota Collision is the best! I would not take my car any where else.. They go out of their way to make sure their customers are completely satisfied. They are prompt, courteous and always keep you updated on your vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. The only place to go that I trust in fixing my car repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very helpful and kept me informed through the repair process. Enjoyed working with Kathleen.
Likely to Recommend - 0.5/5.0 -
he experience with the Toyota Collision Center fell significantly short of expectations in terms of work quality, project management, communication, and integrity.
Repair Quality - 1.0/5.0 -
The collision center had my 2013 Toyota Tundra for approximately 63 days. After the vehicle was returned and payment was made, multiple issues remained: only two of six tonneau cover brackets were properly secured despite several prior attempts, the rear bumper step pad (52057-0C030) was bowed with misaligned or broken clips, the wheel well liners and toolbox were installed incorrectly, and fasteners and clips were missing from the bed rails. I raised the tonneau and step pad problems with Collision Center Director Michael Jordan and General Manager Rebecca Bugg; the additional issues were discovered afterward. There were also ongoing problems with insurance supplements and clear communication throughout the process. Overall, I am disappointed in both the management of the repair and the skill level of the work performed.
Customer Service - 0.5/5.0 -
Very poor customer service, knowledge, and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Giving credit where credit is due, high regards for this professional staff.
Repair Quality - 5.0/5.0 -
Excellent staff was thorough in their evaluation and execution. Much appreciated.
Customer Service - 5.0/5.0 -
Good service from the front desk staff. They coordinated with the insurance company and handled the paperwork.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
We have never experienced this level of lies and lack of communication ever in getting an automobile repaired. Upon researching body shops we thought that Toyota Collision was the best place for our vehicle. However, after multiple phone calls and leaving messages we finally were able to talk to someone. That alone says a lot , but we proceeded anyway hoping for a favorable outcome, but the lack of transparency was unacceptable. After our experience we feel that it’s no longer a place that we could trust or recommend for repairs again. It should have never took over two weeks for a minor repair, especially after being told that the shop was not busy. Upon picking up the car no one explained the warranty or even what was done without me asking. The process was just not good for us.
My Experience - 5.0/5.0 -
A team that values craftsmanship, professionalism, communication and attention to detail. Final result exceeded my expectations.