Greenway Ford

4.6 (205reviews)
100%
9001 East Colonial Drive,  Orlando,  FL  32817
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Shop AssistantSparkles

In operation 26 years.

State of the art facility with all the tools required to repair your vehicle back to factory condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (205)

Likely to Recommend

I’ll always remember the good service from AAA and Greenway Ford collision Advisor

Repair Quality

Yes, I took my Toyota to the Greenway Ford collision center at the recommendation AAA, I had a very good experience and good crafts and dip on repair and online with excellent. Everything was interesting. Very satisfied with Greenway Ford , service advisor, and my triple AAA service advisor! On a scale of one to 10 I’m doing a 15

Customer Service

Excellent it couldn’t get any better

Returned Clean

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It took too long for such a basic repair. Also not 100% satisfied with the results.

Customer Service

They could be more proactive with communication, I reached out to them for updates.

Returned Clean

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Repair Quality

Customer Service

Very friendly and professional

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Kept my car for 40+ days. No phone calls for updates. Returned my car with a dead battery. Dirt/Grease on the seats and carpets.

Repair Quality

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No one ever communicated anything with me.

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The quality of the work was not good. They did not match the color of my bumper to the right side of my car.

Customer Service

My customer service experience was not good. In the beginning I had high hopes that my car was in good hands and that communication would be done in regards to the timeline of when my car would be completed. I had to constantly call for updates. They weren’t completely honest with the type of parts I’ll be receiving. When I expressed my concerns with the color, instead of sympathizing the guy was argued back in forth. Overall when I left there i felt like it was a ripoff.

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Repair Quality

Vehicle had a scratched bumper and it took 3 weeks, completely unacceptable.

Customer Service

They called me and tried saying that I would need to pay more than my deductible, which makes absolutely no sense, citing that since it’s a high deductible I need to pay even more. Either train your staff or don’t lie.

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Great work

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Repair Quality

Mark Watson and crew did very nice job in getting my Escape repaired. It was cleaned on outside and inside and looked great when i picked it up. I just wish that it wouldn't have taken as long as it did.

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No problem with customer service.

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Over charged me for deductible.

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Mark Watson and his team in the Collision Department bar amazing with keeping in contact with me and explaining what needs to be done they went above and beyond on the repair for my car I am incredibly happy and very appreciative for the good work that was done I would recommend anybody to go and use them thanks again

Customer Service