Greenway Ford

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

I'll recommend just because of Mark but customer service at the reception is very poor.

Repair Quality - 5.0/5.0 -

Mark make sure everything was taking care properly.

Customer Service - 5.0/5.0 -

I am satisfied with Mark service however the customer service upfront need some training how to treat customer who decide to spend their money

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I was told car was ready drive over 30 minutes and car was on rack with no one to take it down

Customer Service - 1.0/5.0

Likely to Recommend - 3.5/5.0 -

Yes I would recommend

Repair Quality - 4.5/5.0 -

Too long to repair.

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mark was great. He did the best in a complicated situation

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Great Job well done 👍

Repair Quality - 5.0/5.0 -

You have done an awesome job and the staff are awesome thank you for everything I definitely will return again.

Customer Service - 5.0/5.0 -

Great customer service and the repair on the vehicle is awesome. I highly recommend Greenway Ford for auto body repair. I will use them again. Thank you to the awesome customer service especially Mark an amazing manager.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Mounted wrong size tire. Replaced next day with inferior quality tire of proper size.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Met expectations and process was relatively smooth from start to finish.

Repair Quality - 5.0/5.0 -

Mark provided feedback during the repair that the first hood that was ordered didn't meet the quality standards and he had ordered a second one. Appreciate the extra effort.

Customer Service - 4.5/5.0 -

Tried to drop off on Saturday of Thanksgiving week with an appt - office had a staffing issue and was closed - so had to work around that issue. The rest of the process went well.

Likely to Recommend - 5.0/5.0 -

Good

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would highly recommend.

Repair Quality - 5.0/5.0 -

Repair was done correctly and completed when promised.

Customer Service - 5.0/5.0 -

Kept me informed during the entire repair process.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Had what looked like a bead blasted area on RR window. Bumper was painted, but not filled in one gouged area.

Customer Service - 3.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Trying to get my window tint fixed and having a hard time having that scheduled and finished then I will be totally satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Mark is a pleasure to deal with.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repair looks great and done when promised.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Mark, my CSR, coordinated a beautiful repair on my 2013 Ford Edge. Am most pleased.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect appearance very well done

Customer Service - 4.5/5.0 -

Mark was great in getting my car moving through the process

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The job done was excellent, only there was a little delay.

Customer Service - 4.5/5.0