Greenway Ford
In operation 26 years.
State of the art facility with all the tools required to repair your vehicle back to factory condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
customer service means a great deal to me. And the Greenway Ford team was great from the front desk to the collision staff. they were helpful and friendly every time I spoke to them.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was called by Greenway who had sent a tow truck to collect my car and take it to the body shop and was told to go there and sign some papers. We left when the tow truck came. When we got to the collision center no one was there. Apparently they closed and the truck had dropped the car off right ad they closed. I was upset because I was told to come out at this time. I finally see someone come out from the back and tell him that I was supposed to sign some papers and I didn't want to have to come back because Greenway is across town from me. The guy made a huge huff and puff about how he was supposed to be leaving, then caved and decided to help me. He took me in and I signed some papers. I wanted to inquire about getting some interior damage taken care of while it was in but I was rushed out and told to come back tomorrow to set it up. I never set it up and no longer wish to with Greenway. I have dealt with Greenway twice (the first when I bought my car) and both times were poor experiences.
Likely to Recommend - 3.0/5.0 -
While this experience was pleasant, I would be reluctant to recommend it due to previous experiences.
Repair Quality - 4.5/5.0 -
I had brought my car in after having issues when I picked it up from the collision center (which appeared unrelated). Joe from the collision center was very helpful. Also, several repairs were made that i did not request, including one that was part of the sales agreement when I bought the car and never followed through on. However, I was told that my arm rest which had a cover fall off had been repaired. When I got the car, I saw someone had just put the cover on and zip tied it to the arm rest and it looked pretty bad. however, this isn't necessarily a negative point since it was additional repair that I had not brought it in for.
Customer Service - 5.0/5.0 -
While I have had issues with customer service in the past, this experience was pleasant.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Call me for details 407-619-0648
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
spare tire not stored proper. and left rear door wouldn't open from inside.
Customer Service - 4.5/5.0 -
People were friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done! Thank you for cleaning it too. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Vehicle was at shop for three weeks to be worked on. My husband had to call continuously for status updates updates. Took two dys to move vehicle from greenway dodge to greenway ford for repairs. Truck sat for those two days. Got call after three weeks that truck ready. Truck is not repaired. We were handed the keys and said you're all good. Got a mile down the road and turned around to back to dealer to tell them truck not fixed. I know so of this is work on worn parts ins. Won't pay for but ford center gives us keys and said we are good to go and dodge center tells us the truck shouldn't be driven. New Bumper was misplaced stolen as service tells us orders and signed for bit no where to be found. Had to order new bumper. Very dissatisfied customer. Will not shop or use greenway for any future service. Nor will I recommend to anyone. I think greenway and insurance are in cahoots with each other.