Group 1 Collision Rivertown
In operation 25 years, 12 years at this location.
Group 1 Collision Rivertown, formerly Rivertown Collision Center of Columbus, is part of Group 1 Automotive, Inc., an international Fortune 500 automotive retailer with dealerships and collision centers in the United States, United Kingdom, and Brazil. Group 1 Automotive sells new and used vehicles, provides financing, maintenance, and repair services, and supplies vehicle parts. Group 1 Collision Rivertown holds I-CAR Gold Class status and employs seven I-CAR Platinum–level technicians. We are one of only 220 Toyota Factory Certified Collision Centers in the U.S. and maintain Ford Aluminum Certification for the F-150, Expedition, and Navigator. Our facility is equipped with state-of-the-art technology for precision measuring, aluminum repair and replacement, system resets, and recalibration of advanced vehicle safety systems. Our team is committed to quality craftsmanship, OEM repair standards, and customer satisfaction. We look forward to speaking with you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Group 1 Collision did an amazing job repairing my vehicle I'm extremely happy with the work and no issues thus moment. Michael assured me that I would be happy with their service and he didn't disappoint. Aimee kept me informed with the stages of the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so friendly and keep me informed about the work they were doing until they finished the work they were going
Customer Service - 4.5/5.0 -
I’m very happy with the work that they did and the result
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took a while but the car came back looking as good as new!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would not recommend at all
Repair Quality - 0.5/5.0 -
Paid almost 1.2k for a new bumper and installation hasn’t even been two weeks and the thing is coming off again. No real attempt to put the thing on properly. Staff was nice and polite.
Customer Service - 4.0/5.0 -
Staff was polite and respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not happy with the service I received.
Repair Quality - 3.5/5.0 -
Repair seems to be fine.
Customer Service - 2.5/5.0 -
Not kept informed on status.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend without a doubt.
Repair Quality - 5.0/5.0 -
Wonderful experience