Group 1 Collision Round Rock

4.8 (3,740reviews)
96%
2800 Chisholm Trail,  Round Rock,  TX  78664
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Shop AssistantSparkles

In operation 9 years.

At Group 1 Collision Round Rock (formerly known as GP1 Collision of Round Rock), our entire team prides themselves with delivering top-quality repairs. We are the only Mercedes-Benz Elite Level II and Sprinter certified collision repair facility in the Austin area. Group 1 Collision Round Rock is Rivian dual certified for R1T, R1S, and EDV. The only Rivian Certified Collision Repair center in the area. We are Ford as well as Ford Aluminum Certified. The most state of the art Equipped Ford Center in the area. We are also the only Nissan and Infiniti Certified Collision repair facility in the area. Our state-of-the-art equipment/tools, as well as factory-trained and skilled technicians, are what is needed to repair your complex vehicle. GP1 Collision is Hyundai Certified. GP1 Collision Center performs repair's all makes and models and are the premier location in the Austin area for Sprinter Transit and Rivian High top van

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Honda

Reviews (3,740)

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Repair Quality

Very good service and craftsmanship. I am overall pleased with the experience.

Customer Service

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Repair Quality

Experience was great right from the moment I started interacting with them. Tyler was my point of contact. He is very knowledgeable and forthcoming with the inputs. he quickly understood the issues and provided accurate time to repair The car looked like new after the repair. Even though the dent was small their finish is actually better than the Rivian which I could not believe.

Customer Service

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Here’s where I’d give you another ‘11’ for superior communication and excellent repair work. I will absolutely recommend GP1 to everyone I know.

Repair Quality

I’m very satisfied with the repair quality—my car looks great and drives smoothly now. Thank you for taking such good care of me!

Customer Service

I’d rate your customer service an 11 if I could! The communication and updates I received consistently exceeded my expectations.

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Richard is one of the nicest most professional people I have ever worked with. Always keeping me up to date on what was happening. Anytime I had questions he was there to answer them. I would recommend to work with Richard to anyone. He made a difficult and stressful situation the easiest he possibly could. I can’t say enough good things about Richard !

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My whole experience with group one was amazing!!

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Repair Quality

Only complaint being that the trunk latch from thr driver seat was not connected to the latch in the trunk so i had to unbolt the plastic covering to put the cable into the locking mechanism and put it back on.

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Great communication through the entire process

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Very nice work and communication. I appreciated the text messages and the web app showing my car's progress

Customer Service

Really nice people

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I was regularly updated on the status of my car and all my questions were answered as they arose.

Customer Service

Friendly and prompt service

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Repair Quality

Group1 Collision of RR has always provided the best service. From the time I walk into the business someone is there to help you. Even if they don’t work behind the front counter; someone walking by will greet you and assist you as much as possible.

Customer Service

Customer Service people are kind, courteous and helpful.

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Second time we have had work done there

Repair Quality

Did a great job informing me what was going on and how long I would take .

Customer Service

Friendly and helpful

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Repair Quality

Taylor and Audrey were on top of their game.

Customer Service

Well done

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Repair Quality

Excellent overall service and communication throughout the process. And they delivered my car back much earlier than expected. Bonus!!

Customer Service

Outstanding overall service! Thank you for prompt and excellent work on my Mercedes Benz.

Returned Clean