Group 1 Toyota North Austin Collision
In operation 19 years, 4 years at this location.
Group 1 Toyota North Austin Collision (formerly known as Toyota of North Austin) is a fully equipped state-of-the-art facility that can handle everything from minor blemishes to major extensive repairs. We work with ALL major insurance companies. In case we meet by accident, you will be glad we did. Our factory-trained technicians are certified to handle repairs on virtually any vehicle, including cars, SUVs, light trucks, and panel vans.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The paint job was done very well and didn’t take very long. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My father was a master technician for Toyota and Lexus and he told me to take it to a Toyota dealership that had a collision repair center for it to be Toyota certified. After everything we went through he told me I should’ve just taken it to where my insurance would’ve dropped off the car due to the service and how everything went on, so no, I would not recommend this collision repair center to friends or colleagues
Repair Quality - 0.5/5.0 -
Anthony Diaz was not the greatest person to work with. He over promised, and under delivered the communication was not great whatsoever. I specifically asked him to call my father regarding anything with my car, and when him and my dad disagreed on one thing, he became petty and stopped, reaching out to my father and only started to call me when my car was “ready to be picked up” it was not. my car was not clean it still had the paint marks from where the technicians had marked what needed to be done. My headlamp was not correctly done and it was not ready for me to take home and my overall experience after over a month and some change was not great.
Customer Service - 0.5/5.0 -
Like I said, Anthony would give updates and call but they would be pointless updates or he would tell me your car is done, but we basically need to to do the calibration and he would tell me one thing and then we would flip the script on me when my parent either my mother or my father called and it was just not a great experience again
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very satisfied with the Toyota team & the process of getting my vehicle repaired
Repair Quality - 5.0/5.0 -
My 4-Runner looks great & Toyota Group 1 kept me in loop throughout the whole process.
Customer Service - 5.0/5.0 -
Axel was very nice & kept in me informed from the beginning to the end.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always recommend the shop; that's why I keep coming back for any related issues.
Repair Quality - 5.0/5.0 -
Frank was informative throughout the process; the shop communicated effectively with the insurance and returned my vehicle promptly. This is my preferred place for anything related to bodywork. I've never experienced any issues. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anthony and Chad did a fantastic job of taking care of me and making sure all my needs were met.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Axel at Group 1 Toyota Collision did an excellent job handling my hail damage repair. He communicated clearly throughout the entire process and continued to advocate on my behalf with the insurance company to make sure all of the necessary damage and repairs were approved. I really appreciated his persistence, attention to detail, and keeping me informed along the way. My car looks better than ever! Highly recommend Axel and the team at Group 1 Toyota Collision.
Customer Service - 5.0/5.0 -
Axel at Group 1 Toyota Collision did an excellent job handling my hail damage repair. He communicated clearly throughout the entire process and continued to advocate on my behalf with the insurance company to make sure all of the necessary damage and repairs were approved. I really appreciated his persistence, attention to detail, and keeping me informed along the way. My car looks better than ever! Highly recommend Axel and the team at Group 1 Toyota Collision.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and the only issue I had was quickly fixed. Really enjoyed working with y’all.
Customer Service - 5.0/5.0 -
Axel and the man at the first desk were extremely helpful.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Overall satisfied but they didn't tighten the nuts of the wheel upon completion..i could have been in an accident if I had not noticed it after driving a few yards at the service center.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Really appreciated the constant communication on the repairs ..... it was very clear on expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My car almost looks brand new after the repairs!
Customer Service - 5.0/5.0 -
Anthony did a great job with keeping me updated throughout the process and helping me with getting the best price I could.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Took a long time. Lug nuts not tightened when I picked vehicle. All issues resolved in the end.
Customer Service - 5.0/5.0 -
Anthony was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
There waas lot friction on final settlement with Insurence, i had to pay 500 from pocket to settle down.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy amables y siempre contestaron a mis inquietudes. Gracias y muchas Bendiciones 🙏
Customer Service - 5.0/5.0 -
Muy amables y siempre contestaron a mis inquietudes. Gracias y muchas Bendiciones 🙏