Group 1 Collision Round Rock

4.8 (3,715reviews)

96%

(512) 681-4880

2800 Chisholm Trail, Round Rock, TX 78664

96%

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2800 Chisholm Trail
Round Rock, TX 78664

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About Group 1 Collision Round Rock

See Photos

2800 Chisholm Trail
Round Rock, TX 78664

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 9 years.

At Group 1 Collision Round Rock (formerly known as GP1 Collision of Round Rock), our entire team prides themselves with delivering top-quality repairs. We are the only Mercedes-Benz Elite Level II and Sprinter certified collision repair facility in the Austin area. Group 1 Collision Round Rock is Rivian dual certified for R1T, R1S, and EDV. The only Rivian Certified Collision Repair center in the area. We are Ford as well as Ford Aluminum Certified. The most state of the art Equipped Ford Center in the area. We are also the only Nissan and Infiniti Certified Collision repair facility in the area. Our state-of-the-art equipment/tools, as well as factory-trained and skilled technicians, are what is needed to repair your complex vehicle. GP1 Collision is Hyundai Certified. GP1 Collision Center performs repair's all makes and models and are the premier location in the Austin area for Sprinter Transit and Rivian High top van

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Ford

Honda

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Website

Reviews (3,715)

Sort By:
Newest
Rating

3,329 Customers Rated

5 Stars

73% Complete

(2713)
4 Stars

8.3% Complete

(308)
3 Stars

2.3% Complete

(87)
2 Stars

2% Complete

(74)
1 Star

1% Complete

(37)
< 1 Star

3% Complete

(110)

Customers say

Overall Customer Satisfaction

Customers consistently praise GP1 Collision for exceptional customer service, with staff members being described as professional, friendly, and knowledgeable. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service and that paint matching is excellent. Timeliness is another positive aspect, with numerous customers reporting their vehicles were ready earlier than expected. The shop's attention to detail extends beyond repairs, as customers frequently mention being pleasantly surprised by the thorough cleaning and detailing of their vehicles upon pickup. While most feedback is overwhelmingly positive, some customers noted occasional communication gaps or minor issues that required follow-up visits, though these were typically resolved promptly and professionally.

Select to learn more

Service Quality
Timeliness
Communication

"The work they did was excellent; you can't even tell it was in an accident—the paint job turned out great, ..." Read more

"Over the top service"

"Quality professional service."

"Excellent Customer Service"

"Very professional"

"Yes, was released before the expected"

"Two weeks turned into one!"

"It was completed before it was originally promised! Great job!"

"Quicker than expected."

"We didnt know how long it would take but it definitely was faster than we anticipated"

"Excellent communication throughout the process. Above and beyond what I expected. Very happy."

"Excellent communication throughout"

"Excellent communication throughout the process, everyday!"

"Great communication is key for us"

"No communication once car was dropped off. I had to call in to get info"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work they did was excellent; you can't even tell it was in an accident—the paint job turned out great, ..." Read more

"Over the top service"

"Quality professional service."

"Excellent Customer Service"

"Very professional"

"Yes, was released before the expected"

"Two weeks turned into one!"

"It was completed before it was originally promised! Great job!"

"Quicker than expected."

"We didnt know how long it would take but it definitely was faster than we anticipated"

"Excellent communication throughout the process. Above and beyond what I expected. Very happy."

"Excellent communication throughout"

"Excellent communication throughout the process, everyday!"

"Great communication is key for us"

"No communication once car was dropped off. I had to call in to get info"

Cameron (Ford owner) reviewed 8/3/26

Carla (Mercedes-Benz owner) reviewed 8/3/26

2nd time using GP1 and I’m very satisfied with the entire experience. Bonus, Nate was fabulous to deal with. He was very professional and efficient. He also kept me informed about everything.

Angela (Mercedes-Benz owner) reviewed 8/3/26

My Mercedes looks amazing! It’s like nothing happened to the gate and bumper. The color matched to perfection. It was even detailed on the inside. Awesome job! I highly recommend GP1 Collision to anyone who needs body work done on their vehicle. Thank you!

Elizabeth (Mercedes-Benz owner) reviewed 8/3/26

Very professional and thorough

Collin (Mercedes-Benz owner) reviewed 8/1/26

2 things are not working -- right rear radar sensor (scanner says it's not getting power); and the coach battery is not charging at the proper rate. These are both connected to damaged wiring that was supposed to be repaired.

Response was painfully slow.

Shannon (Honda owner) reviewed 8/1/26

They did an excellent job and communicated status frequently by text.

They were on top of everything, such that I only made one request of them and it was handled promptly and effectively.

Tim (RIVI owner) reviewed 7/31/26

Rivian (RIVI owner) reviewed 7/31/26

Sera (Nissan owner) reviewed 7/31/26

Tylor, he is nice and professional employee of Nissan. I fully satisfied with his service for the Rouge.

Christopher (Nissan owner) reviewed 7/30/26

Louis (Mercedes-Benz owner) reviewed 7/29/26

Matthew (Honda owner) reviewed 7/29/26

Jimmy (Mercedes Benz owner) reviewed 7/28/26

Cynthia (Toyota owner) reviewed 7/28/26

Edith (Honda owner) reviewed 7/27/26

Richard was great. He kept me informed and reviewed everything with me.

Everything and everybody was great

Joseph (Mercedes-Benz owner) reviewed 7/25/26

Richard was very professional and respectful.

Teresa (Ford owner) reviewed 7/24/26

My car looks fabulous! The color is correct and Taylor and his crew did a fantastic job.

Noah (Mercedes Benz owner) reviewed 7/24/26

William (Mercedes-Benz owner) reviewed 7/24/26

It looks good as new, my wife is happy to have her prized possession back. Richard did great. All the staff were friendly and responsive

Mark (Mercedes-Benz owner) reviewed 7/23/26

For sure

It was a very easy experience. They called with updates and was easy to get a hold of if I needed anything.

They did an awesome job.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Group 1 Collision Round Rock

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Group 1 Collision Round Rock

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,715)

3,329 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 3.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0