Group 1 Collision Round Rock
In operation 9 years.
At Group 1 Collision Round Rock (formerly known as GP1 Collision of Round Rock), our entire team prides themselves with delivering top-quality repairs. We are the only Mercedes-Benz Elite Level II and Sprinter certified collision repair facility in the Austin area. Group 1 Collision Round Rock is Rivian dual certified for R1T, R1S, and EDV. The only Rivian Certified Collision Repair center in the area. We are Ford as well as Ford Aluminum Certified. The most state of the art Equipped Ford Center in the area. We are also the only Nissan and Infiniti Certified Collision repair facility in the area. Our state-of-the-art equipment/tools, as well as factory-trained and skilled technicians, are what is needed to repair your complex vehicle. GP1 Collision is Hyundai Certified. GP1 Collision Center performs repair's all makes and models and are the premier location in the Austin area for Sprinter Transit and Rivian High top van
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nate did a great job keeping us informed and was very knowledgeable
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It was a professional work done and they carried me along through the process
Customer Service - 4.5/5.0 -
it was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
One of the sloppiest repairs ive been through
Repair Quality - 1.0/5.0 -
Our truck was released to us with the check engine light still on and told it would resolve in 100 miles or 25 key turns. It didnt. Then we were asked to bring it back in for a diagnostic. They found the new part they installed was throwing the error. This could have been discovered before release. Now it's been in tye shop for several more days with not estimated completion. The back and forth had cost my wife and I several hours of extra travel, and releasing it before fully fixing it has added a week+ to the repair timeline is now impacting travel plans we had. Expectations have not been communicated clearly snd updates are not delivered proactively. I always have to call in multiple times to get an update.
Customer Service - 1.5/5.0 -
ur truck was released to us with the check engine light still on and told it would resolve in 100 miles or 25 key turns. It didnt. Then we were asked to bring it back in for a diagnostic. They found the new part they installed was throwing the error. This could have been discovered before release. Now it's been in tye shop for several more days with not estimated completion. The back and forth had cost my wife and I several hours of extra travel, and releasing it before fully fixing it has added a week+ to the repair timeline is now impacting travel plans we had. Expectations have not been communicated clearly snd updates are not delivered proactively. I always have to call in multiple times to get an update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maureen was great across the board receiving all highest possible for service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Very disappointed with regards to getting a sensor installed properly. Waited for 6 weeks to have the work done and after picking up my vehicle a day later while driving home over 300 miles the A/C stopped working( mind you this is summer with temperatures over 100 degrees).I had to request time off from work and after driving with the vehicle and no A/C for a month returned to the sensor replaced and the same thing happened again. I’ve given up on your shop as well as never getting to talk in person with the manager of the shop. Disappointing 100%!
Customer Service - 2.5/5.0 -
Go back to the first comment!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent communication with the customer; fair price
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nate was great. We had a unique situation dealing with with another Nissan dealer in California who screwed up our car. Nate worked with us and the other dealership and got it handled
Customer Service - 5.0/5.0 -
Nate was great. He responded quickly and very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed during the process.
Customer Service - 5.0/5.0 -
Excellen
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
super friendly and quick service. answered all my calls and the coffee machine made a delicious latte