Group 1 Collision Southwest Houston

4.8 (10,233reviews)
97%
12230 Southwest Freeway,  Stafford,  TX  77477
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Shop AssistantSparkles

In operation 46 years.

At Group 1 Collision Southwest Houston (formerly known as Sterling McCall Nissan Collision Center of Stafford), our specially trained professionals have all the parts, tools, and expertise to repair almost any vehicle on the road. We combine solid craftsmanship and state-of-the-art technology to restore your vehicle to factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Genesis
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR

Reviews (10,233)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, with many noting exceptional attention to detail and professional workmanship. Communication was a standout strength, with numerous customers highlighting proactive updates via calls, texts, and app notifications throughout the repair process. Timeliness was frequently commended, with many vehicles completed ahead of schedule. Customers appreciated the courteous, welcoming, and professional atmosphere. A few customers noted areas for improvement directly from their feedback, including occasional delays in proactive communication requiring them to follow up, some parts-related delays impacting completion dates, and isolated concerns about paint quality and minor items not being fully addressed before vehicle return.

Likely to Recommend

Nice

Repair Quality

Very good work🔥

Customer Service

Nice work 🔥

Returned Clean

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Returned Clean

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They always do an amazing job with repairing of your vehicle. I’m 100% satisfied with their quality of work.

Customer Service

Excellent!!

Returned Clean

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Repair Quality

Quality work. Ryan was very professional.

Customer Service

Returned Clean

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I am very satisfied with the repair on my car. Although when I went to pick it up the color didn't match but they did go ahead and redo it. It now matches and I'm very satisfied

Customer Service

Ryan was very professional and kept me up to date with the progress of the car. I really appreciate that

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Good customer service

Returned Clean

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Repair Quality

Amazing customer service. My repairs were made ahead of schedule. I am more than satisfied with Drew's professionalism and care for my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Yes I would happily recommend this shop to anyone!

Repair Quality

I'm impressed with quality of the workmanship and the time rendered. I would like a detailed work on all that got repaired please if you can email that and total cost of the repairs to me ASAP thank you Ryan for all you have done!

Customer Service

Personna was very good and attentive.

Returned Clean

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Repair Quality

Only problem was the extra week it took to get the main brackets to attach the bumper. Christian Bell was very good to keep me informed on progress and I am pleased with my car. Thank you

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Collision division does not have great customer service unlike the sales and service team. Been a customer for 8 years now and me experience with collision was not as great as my experiences with the other departments of group 1 nissian.

Repair Quality

Item missing from my vehicle

Customer Service

Service not great

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Repair Quality

Excellent details, kept me informed, and excellent repair on my vehicle.

Customer Service

Excellent customer service from Ryan.

Returned Clean

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Repair Quality

Group 1 Collision did a great job. Looks like new. (I would note that this is Steve Schaeffer. My wife's name is also on our auto policy, but this was my vehicle.)

Customer Service

Christian was a pleasure to deal with.

Returned Clean

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Returned Clean

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State inspection keeps failing.

Customer Service

Returned Clean

My Experience

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Customer Service

Andrew was very helpful and professional. He understood our concerns and delivery constraints we had. He was super helpful and went above and beyond to make sure work is expedited.

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