Group 1 Toyota North Austin Collision
In operation 19 years, 4 years at this location.
Group 1 Toyota North Austin Collision (formerly known as Toyota of North Austin) is a fully equipped state-of-the-art facility that can handle everything from minor blemishes to major extensive repairs. We work with ALL major insurance companies. In case we meet by accident, you will be glad we did. Our factory-trained technicians are certified to handle repairs on virtually any vehicle, including cars, SUVs, light trucks, and panel vans.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Los felicito muy buen trabajo
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The service quality is good; I am satisfied with the staff here.
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony helped me with the insurance and faithfully updated me in my cars progress weekly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
If they’re driving a Toyota, yes. Otherwise, I’ll let them decide.
Repair Quality - 4.5/5.0 -
Good work on the car. Anthony did a great job keeping me updated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Again, there were a lot of things that did not go well and I cannot speak to how well the repairs are done until I’ve had the car for a while to see. But if communication doesn’t improve on your end, I would not subject to anyone else to that frustration.
Repair Quality - 2.5/5.0 -
There was very little communication unless I initiated it and the texts were inaccurate, as well as alarming. I’m not sure how well the work is going to hold up because I just got my car back and it’s too soon to say anything about that. But most of all, there’s a huge scratch on my passenger side front fender well that absolutely wasn’t there when I took my car to Group 1 Collision! After having my car for 7 weeks I am reluctant to take it back to get the scratch fixed.
Customer Service - 2.5/5.0 -
Communication was lacking and inaccurate. Don’t send misleading texts or make the customer responsible for begging for updates. The amount of ambiguity in the time frame was mind blowing to me. I work full-time and I’m busy too, but I had to take the time to reach out to get updates on the status of my car and to facilitate communication between the insurance company and the Collision service and the car rental service. When did that become the customers job?
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a little bit over a month.
Customer Service - 4.0/5.0 -
My Highlander was repaired but my left door was not properly sealed. After 40 miles and up, the noise from the wind getting through (left front door) inside my vehicle is pretty noticeable.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was greatly impressed & will recommend this collision shop to anyone 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of people super nice and very good at communicating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Por la demora
Repair Quality - 3.5/5.0 -
Mucha demora pero el trabajo está bien hecho .
Customer Service - 3.5/5.0 -
Buen trabajo pero demoran mucho tiempo en arreglar el problema
Returned Clean
Likely to Recommend - 5.0/5.0 -
Si lo recomendaría,ya que el trabajo si fue excelente.
Repair Quality - 5.0/5.0 -
La calidad de la reparación es excelente
Customer Service - 5.0/5.0 -
Siempre fui bien atendido cuando lo solicité