Gwatney Buick GMC
In operation 21 years.
We are full service collision center with the latest equipment. Our mechanical and service repair facility is on site for any maintenance and repair needs. We offer a lifetime warranty on all repairs performed and work with all major insurance companies. We currently carry a number of OE certifications. Please visit our website at www.sherwood.gwatneycollision.com for details or give us a call at 501 823 1175. Thank you!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The collision repair work was excellent, and the coordination and communication were as well.
Customer Service - 4.5/5.0 -
They answered all of my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased from start to finish. The customer service representative was friendly and courteous. They had the rental agency pick me up to ensure I had transportation. Rashaun did an awesome job on repairing the body of my car. My daughter said that it looks better than before the accident. It actually looks like my car the day I purchased it. The parts were delayed and they automatically extended my rental agreement with Enterprise. They even cleaned the inside out and I was able to get something I had been looking for back. I would give them more than the 5 stars allowed on Google
Customer Service - 5.0/5.0 -
My car looks awesome
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Services was very professional. SUV was resorted to it originally appearance. Repaired was a timely time.
Customer Service - 4.5/5.0 -
Very polite
Returned Clean
My Experience - 5.0/5.0 -
They completed the repairs quickly and did an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
The actual repair was ok
Customer Service - 1.0/5.0 -
The customer service was absolutely horrible until the manager got involved. We were lied to every week about the status of the repairs. Each week we were told the vehicle would be ready for pickup at the end of the week, and that was not true. On top of the lies, the person that we were speaking to was very rude.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not do work that they claim to have done and charged my insurance company as well as the work he claimed to have done fell off my car and he accused me of doing it when they did not put it on right so I'm very dissatisfied and getting ready to make a Facebook post about gwatney collision
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
It was a company truck everything got fixed fine
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
Are you kidding? I just had to send it to Houston for repair, becautse of your poor customer attention. By the way, I took delivery on a 2026 F250 King Ranch Diesel today
Repair Quality - 0.5/5.0 -
Are you kidding? I just had to send it to Houston for repair, becautse of your poor customer attention. By the way, I took delivery on a 2026 F250 King Ranch Diesel today
Customer Service - 0.5/5.0 -
Are you kidding? I just had to send it to Houston for repair, becautse of your poor customer attention. By the way, I took delivery on a 2026 F250 King Ranch Diesel today
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Left pink dot marks on car. No information on Air Pressure gage issue. Staff in office were very nice and helpful walking me through process of work to be done on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Due to lack of communication. Attitude of those taking calls.
Repair Quality - 4.5/5.0 -
The overall feedback about the quality of service is good and nicely done. I noticed overspray on my passenger side windows, which is the reason for the rating.
Customer Service - 2.0/5.0 -
My overall experience with customer service was not the best. As you may understand, it is already a stressful experience to have damage happen to your vehicle. Then be placed in a vehicle that had it's own issues. I had a hard time with communication since I had to call both the body shop and the insurance company...and back and forth with no clear updates on the status of the vehicle. When I called Gwatney, each time the service advisor said he would check on the vehicle and call right back. Time passed without clear communication. The only time I received updates was when I called for them, even after the repairs when longer than planned. Again, I had to call the insurance to make sure I'd still have the rental...that happened three times because the rental reservation was going to expire. I also received less than acceptable communication over the phone. Even the date that I promised that my vehicle would be ready, I came to the shop only to be told it was not ready. That ended up being one of those calls to the insurance company for a other day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept updated while vechile was set to be repaired
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The length of time it took was frustrating. I asked 3 different times to have a diagnostic ran at my expense and was told yes but it was never done. Also, the squeak noise from the back end was not addressed as requested. Upon return of the car the windows were all smeared/streaked and there were handprints on two of them. Also some green stuff down the side of the car and I was told I can’t wash it for 30 days.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 so far. See how ages over the next few months
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are the very best on high end vehicles!
Repair Quality - 5.0/5.0 -
Major attention!
Customer Service - 5.0/5.0 -
Anneka answered all my questions! Stayed on top of the repairs!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
They did a great job on the actual dent repair and repainting. The whole back hatch or lift gate looks brand new! However, my back wiper is wiping the car instead of the windshield. (Like it was reinstalled upside down or has malfnctioned). Also the backup camera now has a blurry spot. We are taking it back to GMC tomorrow for them to look at
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0 -
Hope they don’t have the same problem I had
Repair Quality - 1.0/5.0 -
Didn’t take a full estimate on the right side of my truck
Customer Service - 1.0/5.0 -
Didn’t take a full estimate of the damage side of my truck