Gwatney Buick GMC
In operation 21 years.
We are full service collision center with the latest equipment. Our mechanical and service repair facility is on site for any maintenance and repair needs. We offer a lifetime warranty on all repairs performed and work with all major insurance companies. We currently carry a number of OE certifications. Please visit our website at www.sherwood.gwatneycollision.com for details or give us a call at 501 823 1175. Thank you!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did great! I only wish my headlights matched when they’re on. But I suppose that couldn’t be avoided.
Customer Service - 5.0/5.0 -
They were great. They were kind and explained things very well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your service and keeping us informed along the way.
Customer Service - 5.0/5.0 -
Always friendly and willing to help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was helpful and friendly. The work was impeccable. I would highly recommend Gwatney for auto body repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent workmanship and Anneka had the best customer service. Only reason for not giving a 10 was because I had to wait for the stripe- had to drive my car with the stripe on driver side missing....looked stupid.
Customer Service - 4.5/5.0 -
Anneka was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Work quality is good, but very slow to complete simple repairs.
Repair Quality - 2.5/5.0 -
Very slow process
Customer Service - 4.0/5.0 -
Responses were a little slow, but they were friendly
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work
Customer Service - 4.5/5.0 -
Good
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Vehicle was in the shop for over 35 days. Received an update on 8/26 that the tech was working on the vehicle but never received an update. Seem my assigned representative was on vacation. Called twice was informed they would call me back but never did. Had to escalate and speak with the manager Mary to get the vehicle done. Your company needs to do a better job of communicating with the customers specially if they have a rental and are relying on your employees to provide accurate information.
Customer Service - 1.5/5.0 -
As stated previously, very poor communication and updates. You should update your system and provide customers with a text update. Very cost effective and reduces the amount of calls to your center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am a returning customer. I had Hail Damage On a different vehicle about four years ago and Gwatney did a great job on the repairs. I have zero complaint about the workmanship. That’s why I am a returning customer. It also helps that they have nice people working there.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kennedy was a sweetheart and always very helpful. She worked with me to help me get my car back so that I could go on a business trip that had been planned for months. Her kindness did not go unnoticed.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The running board brackets that were installed are 2” difference then the other side.
Customer Service - 4.0/5.0 -
Over all is good. Except the brackets on the running board that was replaced. It doesn’t match the other side. It’s 2” difference
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Gwatney to everyone.
Repair Quality - 5.0/5.0 -
Everyone was so welcoming and they kept me updated on my SUV
Customer Service - 5.0/5.0 -
They were so helpful. Ian made sure I knew what was going on.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks to quality of work, and skilled auto-body team, and staff for quality service! I am very satisfied customer!
My Experience - 4.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything is going fine as of right now
Customer Service - 5.0/5.0 -
The ladies at the collision center were very generous