Hacienda Ford Bodyshop
In operation 85 years, 25 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Looks brand new, thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work on my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
After dropping off my vehicle it was forgotten about due to the person being assigned was moved to a different location. Once everything was finally taken care of and I picked up my vehicle over a month later I can still hear air coming in while driving on the drivers side.
Customer Service - 1.5/5.0 -
Initially very upset that my vehicle was forgotten about. Once it was caught service got better when management was involved.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop to my friends and family. The quality of the repair was exceptional, the customer service was excellent, and the communication throughout the process gave me complete confidence that the car was in good hands.
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the quality of the repair. The car looks spectacular! The workmanship and attention to detail exceeded my expectations.
Customer Service - 5.0/5.0 -
Overall, I received excellent customer service from everyone at the repair shop. The entire process was smooth and handled professionally. Daisy was especially helpful throughout the process. She was attentive, kept me informed, and made sure everything went as smoothly as possible.
My Experience - 5.0/5.0 -
Everything so far was an amazing experience thank you to sarahi for texting us so many updates and keeping us informed about the completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todo fue perfecto muy buen servicio
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was great. They were super nice and explain the whole repair process. They continuously updated me on the progress of the repairs and answered my questions in a timely matter.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did an amazing job in a timing manner as well . Thank you for your great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me updated on the truck repairs status great staff friendly service kudos
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Performance
Customer Service - 5.0/5.0 -
Outstanding service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hacienda Ford did an excellent job at fixing my vehicle after I got crashed into. No headaches, no hassles. They delivered as promised and on time! Would totally recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Zero complaints! Great service! Friendly staff!
Repair Quality - 5.0/5.0 -
They got the job done and completed it when they said they would. The reparations make my car look new! They provided excellent communication giving me daily updates. Very friendly staff!
Customer Service - 5.0/5.0 -
Like I mentioned, they communicated updates on a daily basis and anytime we called to inquire about something, they were very attentive to our needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Three issues: fog lights, headlights, & paint job. I verified which lights were working after the accident to know which ones to order while the truck was being worked on. 1. The “Underground” yellow green LED fog lights no longer work, even on the side that was not involved in the collision. Both were working after the collision. 2. Both of the “Lasfit” LED headlights were replaced with traditional bulbs, even on the side that was not involved in the collision. Both were working after the collision. 3. When I initially brought the truck in, and then again with a different gentleman after about a week I brought in the truck (while the truck was being worked on), I requested an estimate to paint a spot on the front that was not involved in the collision. I never heard back from either gentleman. I was (and still am) willing to pay for this out of my pocket.
My Experience - 5.0/5.0 -
Very professional, especially customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were done in a timely manner and turned out really well. I did notice car hesitated at start up. Would have appreciated being notified. The battery was going bad
Customer Service - 5.0/5.0 -
Customer service was excellent. All the personnel were friendly and I did receive a follow-up call regarding startup issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was extremely helpful and kept us updated