Hacienda Ford Bodyshop
In operation 85 years, 25 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0 -
Excellent and genuine customer service.
Repair Quality - 5.0/5.0 -
Very pleased with the service and frequent updates on my vehicle.
Customer Service - 5.0/5.0 -
Jason and Sarai were very friendly and knowledgeable. Excellent customer service.
My Experience - 5.0/5.0 -
Good job well done thanks for all the updates and communication
My Experience - 5.0/5.0 -
We are still waiting for door repair but very satisfied excellent reports on work being done .Thank you . Back door was ordered won’t be here until June then it’s finished .
Likely to Recommend - 3.5/5.0 -
they where good at communicating via text but i didn't like that twice i had to go because they said it was ready and i found things wrong so that extended two more weeks. I would say that they're just lacking of inspecting the vehicle once it's "ready" a good! inspection. over all its a good shop i don't think other shops are much different.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, we were well pleased.
Repair Quality - 5.0/5.0 -
They did exceptionally great on the repair plus they provided us with progress input as they completed the job.
Customer Service - 5.0/5.0 -
We are very well satisfied with the customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like brand new!! My car looks beautiful
Customer Service - 5.0/5.0 -
Great service! And kept me updated the whole time
My Experience - 5.0/5.0 -
I appreciate how they kept me informed throughout the process! I was completely satisfied with their customer service and professionalism. My truck looks new as if nothing happened. Thank you so much for a job well done!
Likely to Recommend - 5.0/5.0 -
I would 100% recommend the shop to family and friends.
Repair Quality - 5.0/5.0 -
I am completely satisfied with the work and the quality of the repair.
Customer Service - 5.0/5.0 -
Mario provided superior customer service from making sure he notified me every time there was an update or change to my vehicle to also informing me on how I would like to proceed on said modifications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would 100% recommend to family and friends
Repair Quality - 5.0/5.0 -
Mario and Alexis were very helpful and provided excellent customer service. Overall they made the experience simple. I am very satisfied with their service.
Customer Service - 5.0/5.0 -
Mario and Alexis provided excellent customer service. I am very impressed and satisfied 👍
Returned Clean
My Experience - 5.0/5.0 -
I think you all did a great job on the repairs, looked at the car after picking it up and saw that everything looked in its original place. Thank you so much for the service provided car looks great and appreciate the wipe down inside. Also the cleaning of the interior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are very friendly, professional always with a smile. Alexis was constantly communicating and updating us on status of our vehicle either thru text or calls. That eased our stress level & worries that come along with the collision repairs while we were on a medical journey that took us out of town while all that, was going on. Alexis went the extra mile & made the rental worries smooth & painless. The last thing we needed was to worry about the repairs, rental deadline or having to go drop it off after a long hard trip. Thank you to all the team involved for such a great job & a Special Thanks to Alexis. Her empathy and authentic concern for her customers goes a long way. That little question "I hope everything went well with your out of town trip?". Little did she know that, that felt like the hug I needed. Thank you Alexis for being such a caring, professional person. May God repay you in abundant blessings. Mrs. A. Bustos