Hacienda Ford Bodyshop

4.6 (1,392reviews)
91%
3010 West University Drive,  Edinburg,  TX  78539

In operation 85 years, 25 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,392)

My Experience

They are very friendly, professional always with a smile. Alexis was constantly communicating and updating us on status of our vehicle either thru text or calls. That eased our stress level & worries that come along with the collision repairs while we were on a medical journey that took us out of town while all that, was going on. Alexis went the extra mile & made the rental worries smooth & painless. The last thing we needed was to worry about the repairs, rental deadline or having to go drop it off after a long hard trip. Thank you to all the team involved for such a great job & a Special Thanks to Alexis. Her empathy and authentic concern for her customers goes a long way. That little question "I hope everything went well with your out of town trip?". Little did she know that, that felt like the hug I needed. Thank you Alexis for being such a caring, professional person. May God repay you in abundant blessings. Mrs. A. Bustos

My Experience

Likely to Recommend

The repair was done perfectly, my Expedition looks brand new!

Repair Quality

Customer Service

Alexxis and Jason were great. They kept me informed throughout the entire process.

My Experience

I'm completely satisfied with my repair experience at Hacienda Ford. I want to express my gratitude to the Hacienda Ford team for the job well done.

My Experience

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My Experience

From the moment I got there to the moment I left, the service was amazing! I loved being always kept up with updates for the progress. I appreciate everything and this is the second time I’ve gone to get my vehicle fixed and it’s been great! Awesome team & amazing service! Thank you!

My Experience

Excellent service...as always

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Excellent service

My Experience

The staff was very professional kept me updated every step of the process my car was in. The staff were very sweet and very helpful. They took care of everything!! They handled all the stress so I didnt have to. Thank you sooo much... I recommend this place πŸ’―πŸ’―πŸ’―..

My Experience

Definitely a job well done! Courtesy calls every day to let me know about my car and when to expect my car. It was a day ahead of schedule! Thank you 😊

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Great Customer Service

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Vehicle looks new again!!

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Thank you for the service you provided and providing my vehicle before the deadline initially provided. MY truck seems to be running smoothly with no current concerns. Thank you! -Leslie

Customer Service

Great

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Repair Quality

Very good customer service and excellent work ! Was kept informed of the delay and progress as well

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Returned Clean

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Returned Clean

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Good service except about the week delay

Repair Quality

All seems in good condition

Customer Service

Texts were always sent to keep me posted about Bronco