Hacienda Ford Bodyshop

4.6 (1,392reviews)
91%
3010 West University Drive,  Edinburg,  TX  78539

In operation 85 years, 25 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,392)

Likely to Recommend

Repair Quality

This repair took 40+ days. There seemed to be no urgency.

Customer Service

Staff provided updates but had no urgency in repairing vehicle. I had a rental for a few days and had to pay out of my pocket for the remaining days.

Likely to Recommend

Repair Quality

Theu are very professional & knowledgeable.

Customer Service

Very courteous and friendly

Returned Clean

My Experience

Excellent service and attention.

My Experience

Wonderful

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you for keeping me up to date on my vehicle and handling the repair in a timely manner. A big thank you to Alexis for reassuring me that my vehicle would be handled with care and that if I had any issues that there was a warranty on the work and just to let them know. Thank you Hacienda for making my truck pretty again.

Likely to Recommend

Repair Quality

Customer Service

Thank you Alexis! Always kept me informed.

Returned Clean

Likely to Recommend

Repair Quality

One conspicuous mark from the accident was not repaired. Also front right door does not unlock, electrical problem?

Customer Service

Answered above. One conspicuous part of repair not done. Also right front door does not unlock, electrical problem?

Likely to Recommend

Repair Quality

Excelente trabajo. Fueron rapidos, y personal muy amables.

Customer Service

Likely to Recommend

Repair Quality

Mr. Jason Beltran customer service gets the highest bar. I truly appreciated his professionalism in communicating the status of my car from the day I dropped car off to the end! I felt very respected as had bad experiences in the past because of my gender!

Customer Service

Refer to my previous comment!

My Experience

Thank you for always keeping me updated by text. I really appreciated it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Muy bien

Repair Quality

Buen servicio

Customer Service

Muy bien

Returned Clean

Likely to Recommend

Repair Quality

Appreciate they're attentive manner. Made it a good experience. And appreciate that, although they didn't have to, they vacuumed my vehicle as well. It did not go unnoticed.

Customer Service

Appreciate they're attentive manner. Made it a good experience. And appreciate that, although they didn't have to, they vacuumed my vehicle as well. It did not go unnoticed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service