Hacienda Ford Bodyshop

4.6 (1,374reviews)
91%
3010 West University Drive,  Edinburg,  TX  78539

In operation 85 years, 25 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,374)

My Experience

Thank you for keeping me updated on the truck repairs status great staff friendly service kudos

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My Experience

Three issues: fog lights, headlights, & paint job. I verified which lights were working after the accident to know which ones to order while the truck was being worked on. 1. The “Underground” yellow green LED fog lights no longer work, even on the side that was not involved in the collision. Both were working after the collision. 2. Both of the “Lasfit” LED headlights were replaced with traditional bulbs, even on the side that was not involved in the collision. Both were working after the collision. 3. When I initially brought the truck in, and then again with a different gentleman after about a week I brought in the truck (while the truck was being worked on), I requested an estimate to paint a spot on the front that was not involved in the collision. I never heard back from either gentleman. I was (and still am) willing to pay for this out of my pocket.

My Experience

Very professional, especially customer service

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Repair Quality

Customer Service

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Repair Quality

Repairs were done in a timely manner and turned out really well. I did notice car hesitated at start up. Would have appreciated being notified. The battery was going bad

Customer Service

Customer service was excellent. All the personnel were friendly and I did receive a follow-up call regarding startup issues.

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Repair Quality

Staff was extremely helpful and kept us updated

Customer Service

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Repair Quality

Work was not looked over before returning car to customer. A lot of corners were cut to return car on specific date without making sure work was complete as best as possible.

Customer Service

I was informed promptly about date of expected turn being pushed back and rental was updated throughout making it easier on me.

My Experience

Thank you, Im very satisfied for the work they did to my jeep

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Cause they do good work

Repair Quality

Customer Service

Good

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Repair Quality

I’m very satisfied with the outcome! excellent job

Customer Service

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My Experience

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Repair Quality

Great and fast service

Customer Service

Very helpful

My Experience

I loved that it was quick and the communication was great

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Service was excellent, quick and reasonable l, with smooth process and coordination with insurance and credential. Daisy, my advisor, was also excellent and professional and helped make the experience great

Customer Service

My Experience

Missing window tint on right door window. Truck seats and dash all have primer paint. Front bumper was not takenoffand repaintedlike promised it has lifetimewarranty..

Likely to Recommend

I appreciate the service I received, as always.

Repair Quality

Works great, perfect!!!

Customer Service

Everyone was very professional, accommodating and friendly.