Haines Collision Inc

4.9 (254reviews)
96%
1516 Broadway,  Chesterton,  IN  46304

Complete collision repair. Locally owned and operated since 1982. Limitied Lifetime Warranty. We work with all major insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 2:00 pm
Tue 8:30 am - 2:00 pm
Wed 8:30 am - 2:00 pm
Thu 8:30 am - 2:00 pm
Fri 8:30 am - 2:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (254)

Likely to Recommend

Repair Quality

Been a customer for twenty plus years. Great work and service!

Customer Service

Returned Clean

My Experience

My Experience

The car is beautiful

Likely to Recommend

Repair Quality

car does not drive like before, having problems

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The hours are a little tough for working people but they are flexible.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Great communication

Returned Clean

My Experience

I was informed when my vehicle would be serviced and approximately when it would be repaired. My vehicle was repaired and returned I lost the two days with complete satisfaction on my part. This is a very first class service operation.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job. I thought the time to fix my car was not as long as I thought it would. Very professional. I could not tell the car had been damaged and the paint matched perfectly. Would for sure recommend.

Likely to Recommend

Would recommend to others.

Repair Quality

Great job. Very happy with the result and work done. Keep up the good work. Will recomend you to others.

Customer Service

Great customer service. Kept me updated by text messages.

Returned Clean

My Experience

The lock on my tailgate does not match my key and there a lot of trash in the bed. I had to return my rental because you told State Farm it was finished but you still have it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely, no doubt - Haines is the place to go and I will say that to anyone looking for a reliable auto body shop.

Repair Quality

Customer Service

Customer Service was perfect. They checked damages on both cars (cleaned up a scrap on one of them - thanks!), gave us clear estimates. At job completion, there were no surprises in total cost.

Returned Clean

My Experience

The driver’s front fender looks good as new. Thank you!! Also thanks for getting it completed earlier than expected!!

Likely to Recommend

Repair Quality

Very nice job and the work was done earlier than expected.

Customer Service

Victor is a very pleasant employee and he got to work right away with a preliminary estimate for the repair. I appreciated the updates on how the repair was going.

Returned Clean

Likely to Recommend

I would recommend Victor because he's awesome.

Repair Quality

Victor is amazing

Customer Service

Victor is awesome

Returned Clean

My Experience

Great job thank you

Likely to Recommend

Repair Quality

Service was great and job was well done and when promised

Customer Service

Very friendly and courteous and great experience. Work done great and on time .would recommend to everyone i know

Returned Clean

My Experience

When I came back with the problem of 2 windows unable to open it was trouble shooted and fixed immediately.

My Experience

I used Haines Collision a long time ago back around the late eighties. Did great work for us. I remembered that and didn't hesitate to go back again. Very happy that I did. You guys did a fantastic job! So thank you all! And enjoy your Summer!🌞

Likely to Recommend

Repair Quality

Very helpful and informative. And did my repairs promptly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team at Haines was great, from the quoting, providing updates and ultimately the delivery of my vehicle with perfect results. I am happy to have chosen Haines to take care of my vehicle. Thank you!

Customer Service

Victor and the team were too notch. Thanks for the great service and keeping me in the loop

Returned Clean